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Phishing Scam Targeting American Express Customers

Armorblox co-founder and CEO DJ Sampath said that financial institutions are often targeted with credential phishing scams.
Armorblox security researchers discovered a brand new phishing campaign targeting American Express customers. Threat actors sent emails to lure American Express cardholders into opening an attachment and trying to get access to their confidential data and their accounts. Also, the hackers created a fake setup process for an “American Express Personal Safe Key” attack. 

The emails sent by hackers to customers urged them to create this account to protect their system from phishing attacks. Once you click the given link, it takes you to a fake page that asks for private data such as social security number, mother's maiden name, date of birth, email, and all American Express card details, including codes and expiration date. 

Additionally, the group of threat actors crafted the counterfeit webpage smartly to resemble the original American Express login page, including a logo, a link to download the American Express app, and navigational links. 

“The victims of this targeted email attack were prompted to open the attachment in order to view the secure message. Upon opening the attachment, victims were greeted with a message announcing additional verification requirements for the associated account. The urgency was instilled within the victims through the inclusion of the language, “This is your last chance to confirm it before we suspend it”, and a prompt for victims to complete a one-time verification process that was needed as part of a global update from the American Express team,” Armorblox security blog reads. 

Armorblox security researchers further added in their blog that, the hackers try to create a sense of urgency within the victim's mind that the sent email is essential and should be opened at once. Once the customer opens the link, the email appears as a legitimate email communication from American Express. 

“The language used within this attachment evoked a sense of trust in the victim, with the inclusion of the American Express logo in the top left and a signature that made the message seem to have come from the American Express Customer Service Team,” Armorblox security blog reads. 

Armorblox co-founder and CEO DJ Sampath said that financial institutions are often targeted with credential phishing scams. The main targets of this phishing scam are American Express charge card holders.
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