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Showing posts with label customer data leak. Show all posts

Ledger Customer Data Exposed After Global-e Payment Processor Cloud Incident

 

A fresh leak of customer details emerged, linked not to Ledger’s systems but to Global-e - an outside firm handling payments for Ledger.com. News broke when affected users received an alert email from Global-e. That message later appeared online, posted by ZachXBT, a known blockchain tracker using a fake name, via the platform X. 

Unexpectedly, a breach exposed some customer records belonging to Ledger, hosted within Global-e’s online storage system. Personal details, including names and email addresses made up the compromised data, one report confirmed. What remains unclear is the number of people impacted by this event. At no point has Global-e shared specifics about when the intrusion took place.  

Unexpected behavior triggered alerts at Global-e, prompting immediate steps to secure systems while probes began. Investigation followed swiftly after safeguards were applied, verifying unauthorized entry had occurred. Outside experts joined later to examine how the breach unfolded and assess potential data exposure. Findings showed certain personal details - names among them - were viewed without permission. Contact records also appeared in the set of compromised material. What emerged from analysis pointed clearly to limited but sensitive information being reached. 

Following an event involving customer data, Ledger confirmed details in a statement provided to CoinDesk. The issue originated not in Ledger's infrastructure but inside Global-e’s operational environment. Because Global-e functions as the Merchant of Record for certain transactions, it holds responsibility for managing related personal data. That role explains why Global-e sent alerts directly to impacted individuals. Information exposed includes records tied to purchases made on Ledger.com when buyers used Global-e’s payment handling system. 

While limited to specific order-related fields, access was unauthorized and stemmed from weaknesses at Global-e. Though separate entities, their integration during checkout links them in how transactional information flows. Customers involved completed orders between defined dates under these service conditions. Security updates followed after discovery, coordinated across both organizations. Notification timing depended on forensic review completion by third-party experts. Each step aimed at clarity without premature disclosure before full analysis. 

Still, the firm pointed out its own infrastructure - platform, hardware, software - was untouched by the incident. Security around those systems remains intact, according to their statement. What's more, since users keep control of their wallets directly, third parties like Global-e cannot reach seed phrases or asset details. Access to such private keys never existed for external entities. Payment records, meanwhile, stayed outside the scope of what appeared in the leak. 

Few details emerged at first, yet Ledger confirmed working alongside Global-e to deliver clear information to those involved. That setup used by several retailers turned out to be vulnerable, pointing beyond a single company. Updates began flowing after detection, though the impact spread wider than expected across shared infrastructure. 

Coming to light now, this revelation follows earlier security problems connected to Ledger. Back in 2020, a flaw at Shopify - the online store platform they used - led to a leak affecting 270,000 customers’ details. Then, in 2023, another event hit, causing financial damage close to half a million dollars and touching multiple DeFi platforms. Though different in both scale and source, the newest issue highlights how reliance on outside vendors can still pose serious threats when handling purchases and private user information.  

Still, Ledger’s online platforms showed no signs of a live breach on their end, yet warnings about vigilance persist. Though nothing points to internal failures, alerts remind customers to stay alert regardless. Even now, with silence across official posts, guidance leans toward caution just the same.

University of Phoenix Data Breach Exposes Records of Nearly 3.5 Million Individuals

 

The University of Phoenix has confirmed a major cybersecurity incident that exposed the financial and personal information of nearly 3.5 million current and former students, employees, faculty members, and suppliers. The breach is believed to be linked to the Clop ransomware group, a cybercriminal organization known for large-scale data theft and extortion. The incident adds to a growing number of significant cyberattacks reported in 2025. 

Clop is known for exploiting weaknesses in widely used enterprise software rather than locking systems. Instead, the group steals sensitive data and threatens to publish it unless victims pay a ransom. In this case, attackers took advantage of a previously unknown vulnerability in Oracle Corporation’s E-Business Suite software, which allowed them to access internal systems. 

The breach was discovered on November 21 after the University of Phoenix appeared on Clop’s dark web leak site. Further investigation revealed that unauthorized access may have occurred as early as August 2025. The attackers used the Oracle E-Business Suite flaw to move through university systems and reach databases containing highly sensitive financial and personal records.  

The vulnerability used in the attack became publicly known in November, after reports showed Clop-linked actors had been exploiting it since at least September. During that time, organizations began receiving extortion emails claiming financial and operational data had been stolen from Oracle EBS environments. This closely mirrors the methods used in the University of Phoenix breach. 

The stolen data includes names, contact details, dates of birth, Social Security numbers, and bank account and routing numbers. While the university has not formally named Clop as the attacker, cybersecurity experts believe the group is responsible due to its public claims and known use of Oracle EBS vulnerabilities. 

Paul Bischoff, a consumer privacy advocate at Comparitech, said the incident reflects a broader trend in which Clop has aggressively targeted flaws in enterprise software throughout the year. In response, the University of Phoenix has begun notifying affected individuals and is offering 12 months of free identity protection services, including credit monitoring, dark web surveillance, and up to $1 million in fraud reimbursement. 

The breach ranks among the largest cyber incidents of 2025. Rebecca Moody, head of data research at Comparitech, said it highlights the continued risks organizations face from third-party software vulnerabilities. Security experts say the incident underscores the need for timely patching, proactive monitoring, and stronger defenses, especially in education institutions that handle large volumes of sensitive data.

SABO Fashion Brand Exposes 3.5 Million Customer Records in Major Data Leak

 

Australian fashion retailer SABO recently faced a significant data breach that exposed sensitive personal information of millions of customers. The incident came to light when cybersecurity researcher Jeremiah Fowler discovered an unsecured database containing over 3.5 million PDF documents, totaling 292 GB in size. The database, which had no password protection or encryption, was publicly accessible online to anyone who knew where to look. 

The leaked records included a vast amount of personally identifiable information (PII), such as names, physical addresses, phone numbers, email addresses, and other order-related data of both retail and business clients. According to Fowler, the actual number of affected individuals could be substantially higher than the number of files. He observed that a single PDF file sometimes contained details from up to 50 separate orders, suggesting that the total number of exposed customer profiles might exceed 3.5 million. 

The information was derived from SABO’s internal document management system used for handling sales, returns, and shipping data—both within Australia and internationally. The files dated back to 2015 and stretched through to 2025, indicating a mix of outdated and still-relevant information that could pose risks if misused. Upon discovering the open database, Fowler immediately notified the company. SABO responded by securing the exposed data within a few hours. 

However, the brand did not reply to the researcher’s inquiries, leaving critical questions unanswered—such as how long the data remained vulnerable, who was responsible for managing the server, and whether malicious actors accessed the database before it was locked. SABO, known for its stylish collections of clothing, swimwear, footwear, and formalwear, operates three physical stores in Australia and also ships products globally through its online platform. 

In 2024, the brand reported annual revenue of approximately $18 million, underscoring its scale and reach in the retail space. While SABO has taken action to secure the exposed data, the breach underscores ongoing challenges in cybersecurity, especially among mid-sized e-commerce businesses. Data left unprotected on the internet can be quickly exploited, and even short windows of exposure can have lasting consequences for customers. 

The lack of transparency following the discovery only adds to growing concerns about how companies handle consumer data and whether they are adequately prepared to respond to digital threats.

Qantas Confirms Massive Cyberattack Exposing Data of Over 5.7 Million Customers

 

Australia’s Qantas Airways announced on Wednesday, July 9, 2025, that a large-scale cyberattack has compromised the personal data of millions of its customers, marking one of the nation’s most severe security breaches in recent memory.

According to the airline, over one million customers had highly sensitive details accessed, including phone numbers, dates of birth, and residential addresses. Additionally, the breach impacted another four million customers whose names and email addresses were taken during the intrusion.

Qantas initially reported the incident last week but has now provided further clarity on the scale of the compromise. After carefully removing duplicate records from the initial estimate of six million, the company determined that the database contained unique personal information belonging to approximately 5.7 million individuals.

Despite the scope of the attack, Qantas said there is currently no evidence suggesting that any of the stolen data has been published or misused. The company emphasized that it has been actively monitoring the situation to detect any suspicious activity or unauthorized attempts to disseminate the compromised information.

In response to the breach, the airline has significantly strengthened its cyber security protocols to protect customer data from further exposure. “Since the incident, we have put in place a number of additional cyber security measures to further protect our customers’ data, and are continuing to review what happened,” Qantas Group CEO Vanessa Hudson said in a statement.

The hack has renewed concerns about the resilience of Australia’s critical infrastructure and large corporate networks, coming just a few years after the country grappled with major cyberattacks on telecommunications provider Optus and health insurer Medibank in 2022. Those incidents prompted the government to implement mandatory cyber resilience laws and stricter reporting requirements for serious breaches.

Cybersecurity analysts have warned that companies holding large volumes of consumer data have become prime targets for sophisticated criminal networks and state-sponsored attackers. The Qantas breach underscores the persistent threats facing organizations across all sectors, particularly airlines and travel companies that process vast amounts of personal and financial information.

Qantas has urged customers to remain vigilant against potential phishing scams or suspicious communications that could emerge as a result of the incident. The airline said it is cooperating closely with cybercrime authorities and regulators to investigate the breach and mitigate any further risks.

The company also encouraged affected customers to update their passwords and enable multi-factor authentication wherever possible to enhance their account security.