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New Copilot Setting May Access Activity From Other Microsoft Services. Here’s How Users Can Disable It

Microsoft addresses these concerns in its official Copilot documentation.

 



A recently noticed configuration inside Microsoft Copilot may allow the AI tool to reference activity from several other Microsoft platforms, prompting renewed discussion around data privacy and AI personalization. The option, which appears within Copilot’s settings, enables the assistant to use information connected to services such as Bing, MSN, and the Microsoft Edge browser. Users who are uncomfortable with this level of integration can switch the feature off.

Like many modern artificial intelligence systems, Copilot attempts to improve the usefulness of its responses by understanding more about the person interacting with it. The assistant normally does this by remembering past conversations and storing certain details that users intentionally share during chats. These stored elements help the AI maintain context across multiple interactions and generate responses that feel more tailored.

However, a specific configuration called “Microsoft usage data” expands that capability. According to reporting first highlighted by the technology outlet Windows Latest, this setting allows Copilot to reference information associated with other Microsoft services a user has interacted with. The option appears within the assistant’s Memory controls and is available through both the Copilot website and its mobile applications. Observers believe the setting was introduced recently as part of Microsoft’s effort to strengthen personalization features in its AI tools.

The Memory feature in Copilot is designed to help the assistant retain useful context. Through this system, the AI can recall earlier conversations, remember instructions or factual information shared by users, and potentially reference certain account-linked activity from other Microsoft products. The idea is that by understanding more about a user’s interests or previous discussions, the assistant can provide more relevant answers.

In practice, such capabilities can be helpful. For instance, a user who discussed a topic with Copilot previously may want to continue that conversation later without repeating the entire background. Similarly, individuals seeking guidance about personal or professional matters may receive more relevant suggestions if the assistant has some awareness of their preferences or circumstances.

Despite the convenience, the feature also raises questions about privacy. Some users may be concerned that allowing an AI assistant to accumulate information from multiple services could expose more personal data than expected. Others may want to know how that information is used beyond personalizing conversations.

Microsoft addresses these concerns in its official Copilot documentation. In its frequently asked questions section, the company states that user conversations are processed only for limited purposes described in its privacy policies. According to Microsoft, this information may be used to evaluate Copilot’s performance, troubleshoot operational issues, identify software bugs, prevent misuse of the service, and improve the overall quality of the product.

The company also says that conversations are not used to train AI models by default. Model training is controlled through a separate configuration, which users can choose to disable if they do not want their interactions contributing to AI development.

Microsoft further clarifies that Copilot’s personalization settings do not determine whether a user receives targeted advertisements. Advertising preferences are managed through a different option available in the Microsoft account privacy dashboard. Users who want to stop personalized advertising must adjust the Personalized ads and offers setting separately.

Even with these explanations, privacy concerns remain understandable, particularly because Microsoft documentation indicates that Copilot’s personalization features may already be activated automatically in some cases. When reviewing the settings on a personal device, these options were found to be switched on. Users who prefer not to allow Copilot to access broader usage data may therefore wish to disable them.

Checking these settings is straightforward. Users can open Copilot through its website or mobile application and ensure they are signed in with their Microsoft account. On the web interface, selecting the account name at the bottom of the left-hand panel opens the Settings menu, where the Memory section can be accessed. In the mobile application, the same controls are available through the side navigation menu by tapping the account name and choosing Memory.

Inside the Memory settings, users will see a general control labeled “Personalization and memory.” Two additional options appear beneath it: “Facts you’ve shared,” which stores information provided directly during conversations, and “Microsoft usage data,” which allows Copilot to reference activity from other Microsoft services.

To limit this behavior, users can switch off the Microsoft usage data toggle. They may also disable the broader Personalization and memory option if they prefer that the AI assistant does not retain contextual information about their interactions. Copilot also provides a “Delete all memory” function that removes all stored data from the system. If individual personal details have been recorded, they can be reviewed and deleted through the editing option next to “Facts you’ve shared.”

Security and privacy experts generally advise caution when sharing information with AI assistants, even when personalization features remain enabled. Sensitive or confidential details should not be entered into conversations. Microsoft itself recommends avoiding the disclosure of certain types of highly personal data, including information related to health conditions or sexual orientation.

The broader development reflects a growing trend in the technology industry. As AI assistants become integrated across multiple platforms and services, companies are increasingly using cross-service data to make these tools more helpful and personalized. While this approach can improve convenience and usability, it also underlines the grave necessity for transparent privacy controls so users remain aware of how their information is being used and can adjust those settings when necessary.

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