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Ernst & Young Notifies Clients Following Third-Party Support Platform Data Breach

 

The company Ernst & Young (EY) has sent out notices to the affected clients about the data breach involving the third-party support ticket platform, which EY’s employees used, and therefore, potentially exposed documents with sensitive tax details to hackers. EY is one of the world’s largest accounting firms that is known to have faced a cybersecurity incident when the unauthorized party gained access to the third-party support ticket platform used by EY’s IT staff on March 28, 2026, and removed several documents from it, reported on April 23, 2026. 

A company statement noted, after reviewing the activity within its environment with the help of outside cybersecurity experts, that the threat actors accessed the EY environment between March 28, 2026, and April 12, 2026. As per the breach notification letter, the documents removed from the support platform could include personal information or financial information, as well as details provided to EY’s support teams during the process of submitting the tickets or in connection with the preparation of the clients’ tax returns. 

EY acknowledges that tax-related information may have been involved in the data security incident but chose not to identify what specific details were affected, as the breach notification letters also include placeholders for the affected customers’ personal information. The company also declined to indicate how many clients were affected by the breach or whether it was limited to the U.S., as there are other EY entities around the globe. EY announced that after detecting the issue, the company took measures to secure the affected systems by cutting down the unauthorized access, and notified the appropriate federal agencies. 

Furthermore, EY has found no evidence that the information from the breach had been deployed or that any particular individuals were the specific targets. Nevertheless, the firm offered its affected clients with credit monitoring and identity theft protection services for 24 months for free from Experian. The customers whose data was at risk were encouraged to sign up for the monitoring services by October 31, 2026. 

At the moment of the announcement, neither ransomware gangs nor data extortionists have claimed responsibility for the cyberattack, nor did any bad actors leak the data or sell it on the dark web. The attack involving the third-party support ticket platform yet again demonstrated the challenges organizations face regarding their ability to protect clients’ data and ensure that their vendors and partners do the same. 

Experts note that companies should invest in making sure their third-party vendors have reliable security practices in place, monitor their activity on a regular basis, and avoid storing any sensitive data on the platforms that can be accessed by numerous individuals, as in the case of EY’s tickets system, to mitigate the risks of supply chain breaches and data leakage incidents.

Medtronic Alerts Customers After Data Breach Exposes Personal Information

 

Healthcare technology company Medtronic has started informing affected customers about a cybersecurity incident that resulted in unauthorized access to their personal information.

The company had earlier disclosed that its corporate IT infrastructure had been compromised by hackers. The cyber extortion group ShinyHunters later claimed responsibility for the attack, alleging it had obtained around 9 million records containing personally identifiable information (PII) and internal corporate data.

According to the notification shared by the company, “On April 15, 2026, Medtronic became aware of unusual activity on certain corporate IT systems.”

The notice further states, “Medtronic launched an investigation with the assistance of leading third-party cybersecurity experts to determine the impact and scope of the incident.”

Following the investigation, the company concluded that “The investigation determined that from April 13 to April 19, 2026, an unauthorized actor accessed certain Medtronic corporate IT systems.”

The information that may have been exposed includes:

  • Full name

  • Contact information

  • Date of birth

  • Social Security number

  • Health-related information

ShinyHunters is known for publishing stolen information when ransom demands are not met. The group reportedly added Medtronic to its dark web leak site on April 18, claiming it possessed more than 9 million records and warning that the data would be released if a ransom was not paid by April 21.

However, the listing disappeared from the group's portal later that month. In its customer notification, Medtronic clarified that the compromised data has not been made publicly available online.

Medtronic operates in over 150 countries and employs approximately 95,000 people, generating annual revenue of around $33.5 billion.

Despite the breach involving customer information, the company has reassured users that its medical devices continue to operate safely and were not impacted by the cybersecurity incident.

Customers receiving breach notifications are being encouraged to enroll in the company's complimentary 24-month credit monitoring and identity theft protection program to reduce potential risks.

The company has also advised affected individuals to stay alert for suspicious emails, messages, or calls that could exploit the exposed information for phishing, social engineering, or other fraudulent activities. Customers are also encouraged to regularly review their account activity for any signs of unauthorized access.

Tata Electronics Confirms Cybersecurity Incident, Says Business Operations Remain Unaffected

 

Tata Electronics has acknowledged that it recently experienced a cybersecurity incident affecting certain parts of its IT infrastructure. However, the company stated that the event did not disrupt its business activities or day-to-day operations.

Addressing the incident, a company spokesperson told BleepingComputer, "A few weeks ago, Tata Electronics identified a cybersecurity incident on some of our systems," adding, "Our response protocols were deployed immediately, and the incident has had no impact on our operations across businesses, which remain unaffected."

Tata Electronics, a subsidiary of the Tata Group, specializes in semiconductor production and electronic component manufacturing. Established in 2020, the company has rapidly expanded its footprint in India's technology manufacturing sector and is currently involved in the production and assembly of Apple iPhones and related components.

While the company has not identified the threat actor behind the attack, its statement follows claims made by the World Leaks cybercrime group, which allegedly published data stolen from Tata Electronics.

According to reports, the leaked material includes folders and documents that purportedly contain manufacturing-related information linked to Apple products. The exposed files are said to feature internal component schematics, printed circuit board (PCB) designs, material specifications, and software development kit (SDK) files.

BleepingComputer has reportedly reached out to Apple for clarification regarding the alleged exposure of proprietary information but has not yet received a response.

World Leaks is widely believed to be the successor to the Hunters International ransomware operation, which ceased activities in July 2025. Unlike its predecessor, which encrypted victims' systems, World Leaks focuses solely on data theft and extortion, threatening to release stolen information publicly unless demands are met.

The group has previously been linked to attacks on several major organizations. Among its notable victims are Dell, which confirmed a cybersecurity breach in July 2025, and Nike, which initiated an investigation after cybercriminals claimed to have stolen 1.4 terabytes of company data in January 2026.

WhatsApp Malware Campaign Targets Global Users Through Fake Financial Documents and Remote Access Tools

 

A widespread malware campaign is targeting WhatsApp users across several countries by sending deceptive messages containing malicious VBScript files that can ultimately grant attackers remote access to victims' systems.

According to cybersecurity researchers at Kaspersky, the threat actors behind the campaign are disguising the malicious files as legitimate business and financial documents. These files are distributed through WhatsApp accounts that have already been compromised, making the messages appear trustworthy to recipients.

Once a victim downloads and executes the attachment, a multi-stage infection process begins. The attack eventually installs ManageEngine Endpoint Central, a legitimate system management tool commonly used by IT administrators to oversee devices from a centralized platform.

Kaspersky’s telemetry data indicates that the campaign has impacted users in Brazil, India, Mexico, Singapore, the United Kingdom, Spain, Taiwan, Australia, Russia, Vietnam, and Malaysia.

The attack starts with WhatsApp messages sent from compromised accounts. These messages typically contain only a heavily obfuscated VBScript file designed to evade detection.

To increase the likelihood of users opening the attachment, the files are named to resemble invoices, financial reports, billing records, account notifications, and other business-related documents. Researchers also observed that the filenames are adapted to different languages, highlighting the global nature of the operation.

“Based on evidence collected from multiple victims through social media reports and submitted samples, we can conclude that the threat actor had gained access to several WhatsApp accounts and used them to distribute the malicious VBScript files to contacts on the compromised users’ contact lists,” Kaspersky explains.

“At the time of writing, the exact method used to compromise these WhatsApp accounts remains unknown.”

If a Windows user opens the malicious file, the VBScript downloads two additional scripts from attacker-controlled servers. These scripts modify the Windows Registry to disable User Account Control (UAC) protections and retrieve a ZIP archive containing ManageEngine Endpoint Central.

The software is then installed silently in the background and configured to connect with servers controlled by the attackers. This setup provides cybercriminals with remote administration capabilities over the compromised machine.

Researchers noted a difference in execution behavior depending on the WhatsApp platform being used. When the file is received through WhatsApp Web, it must first be downloaded before execution. However, in the WhatsApp Desktop application, the file can be launched directly through Windows Script Host (wscript.exe).

Although Kaspersky has not attributed the campaign to a specific threat actor, investigators identified indicators suggesting the use of the Chinese language and found overlaps between the campaign’s infrastructure and IP addresses previously linked to ValleyRAT and Gh0st RAT operations.

Despite these findings, researchers emphasized that the available evidence is not sufficient to confidently identify the group responsible for the attacks.

Security experts advise WhatsApp users to exercise caution when receiving files, even from known contacts, as compromised accounts can be used to spread malware.

Users should verify unexpected attachments through an alternative communication channel before opening them. Additionally, all downloaded files should be scanned with an updated antivirus solution to help detect and block potential threats before execution.

A New Twist on Old Cyber Tricks

 


Germany’s domestic intelligence and cybersecurity agencies have warned of a covert espionage campaign that turns secure messaging apps into tools of surveillance without exploiting any technical flaws. The Federal Office for the Protection of the Constitution and the Federal Office for Information Security said the operation relies instead on social engineering carried out through the Signal messaging service. In a joint advisory, the agencies said the campaign targets senior figures in politics, the military and diplomacy, as well as investigative journalists in Germany and elsewhere in Europe. 

By hijacking messenger accounts, attackers can gain access not only to private conversations but also to contact networks and group chats, potentially widening the scope of compromise. The operation does not involve malware or the exploitation of vulnerabilities in Signal. Instead, attackers impersonate official support channels, posing as “Signal Support” or a so-called security chatbot. 

Targets are urged to share a PIN or verification code sent by text message, often under the pretext that their account will otherwise be lost. Once the victim complies, the attackers can register the account on a device they control and monitor incoming messages while impersonating the user. In an alternative approach, victims are tricked into scanning a QR code linked to Signal’s device-linking feature. 

This grants attackers access to recent messages and contact lists while allowing the victim to continue using the app, unaware that their communications are being mirrored elsewhere. German authorities warned that similar tactics could be applied to WhatsApp, which uses comparable features for account linking and two-step verification. 

They urged users not to engage with unsolicited support messages and to enable registration locks and regularly review linked devices. Although the perpetrators have not been formally identified, the agencies noted that comparable campaigns have previously been attributed to Russia-aligned threat groups. Reports last year from Microsoft and the Google Threat Intelligence Group documented similar methods used against diplomatic and political targets. 

The warning comes amid a flurry of state-linked cyber activity across Europe. Norway’s security services recently accused Chinese-backed groups of penetrating multiple organisations by exploiting vulnerable network equipment, while also citing Russian monitoring of military targets and Iranian cyber operations against dissidents. 

Separately, CERT Polska said a Russian-linked group was likely behind attacks on energy facilities that relied on exposed network devices lacking multi-factor authentication. 

Taken together, the incidents highlight a shift in cyber espionage away from technical exploits towards psychological manipulation. As secure messaging becomes ubiquitous among officials and journalists, the weakest link increasingly lies not in encryption, but in the trust users place in what appears to be help.

A Quiet Breach of a Familiar Tool, Notepad++

For six months last year the update system of Notepad++, one of the world’s most widely used Windows text editors, was quietly subverted by hackers linked by investigators to the Chinese state. The attackers used their access not to disrupt the software openly, but to deliver malicious versions of it to carefully chosen targets. 

According to a statement published this week on the project’s official website, the intrusion began in June with an infrastructure-level compromise that allowed attackers to intercept and redirect update traffic meant for notepad-plus-plus.org. Selected users were silently diverted to rogue update servers and served backdoored versions of the application. Control over the update infrastructure was not fully restored until December. 

The developers said the attackers exploited weaknesses in how older versions of Notepad++ verified updates. By manipulating traffic between users and the update servers, they were able to substitute legitimate downloads with malicious ones. 

Although update packages were signed, earlier design choices meant those signatures were not always robustly checked, creating an opening for tampering by a well-resourced adversary. Security researchers say the campaign was highly targeted. 

The attackers installed a previously unknown backdoor, dubbed Chrysalis, which Rapid7 described as a custom and feature-rich tool designed for persistent access rather than short-term disruption. Such sophistication suggests strategic objectives rather than criminal opportunism. 

Independent researcher Kevin Beaumont reported that several organisations with interests in East Asia experienced hands-on intrusions linked to compromised Notepad++ installations, indicating that attackers were able to take direct control of affected systems. 

He had raised concerns months earlier after a Notepad++ update quietly strengthened its updater against hijacking. The episode underlines a broader vulnerability in the global software supply chain. Open-source tools such as Notepad++ are deeply embedded in corporate and government systems, yet are often maintained with limited resources. That imbalance makes them attractive targets for state-backed hackers seeking discreet access rather than noisy disruption. 

Notepad++ developers have urged users to update manually to the latest version and large organisations to consider restricting automated updates. The incident also serves as a reminder that even modest, familiar software can become a conduit for serious espionage when its infrastructure is neglected.

Cybercriminals Steal Thousands of Guest ID Documents from Italian Hotels

 


Thousands of travellers have been left vulnerable to cyberattacks caused by hotel systems that have been breached by a sweeping cyberattack. Identities that have been stolen from hotel systems are now circulating on underground forums. According to the government's Agency for Digital Italy (CERT-AGID), the breach has now become among the most significant data security incidents to have struck the country's tourism industry in recent years due to the breach that has been confirmed by the agency. 

According to an FBI report, a hacker using the alias “mydocs” is suspected of gaining access to hotel reservation platforms from June to August, allowing them to download high-resolution copies of passports, identification cards, and other identity documents obtained during guest check-in. This hacker has been selling a total of over 90,000 documents on well-known cybercrime forums, spread across a number of batches. 

Hotels and Guests Caught Off Guard

A total of ten hotels have been confirmed to have been affected by the theft, but officials warn that this number may increase as the investigation continues. It has been observed that CERT-AGID has already intercepted at least one attempt to resell the data illegally, which suggests that much of the information being offered is genuinely accurate rather than exaggerated, as is often the case within cybercriminal circles. Passports, as well as national identification cards, are of particular value because of their potential for abuse, which means that they are particularly valuable. 

There is a possibility that fraudsters can exploit this information to create false identities, open accounts with banks, or launch sophisticated social engineering attacks in an effort to fool the victim into divulging even more personal information. It is stated in the CERT-AGID public advisory that the possible consequences for those affected are "serious, both legally and financially." 

The Scale of the Breach

Hotels are being questioned about how much information they keep, and for how long, based on the scope of the breach. In spite of the fact that the incidents are believed to have occurred between June and July, investigators can't rule out the possibility that years of archived guest scans were hacked. Several travelers would have been affected beyond the tens of thousands confirmed to have been affected, which is a significant increase in the number of affected travellers. 

There has been a report on the Ca’ dei Conti in Veneto, a four-star hotel in Venice, that was among the properties that were targeted. According to Corriere del Veneto, as many as 38,000 guest records have been gathered at this hotel, which demonstrates just how large the attack has been. It has been reported that stolen data is being offered on the dark web for sale at a price ranging from $937 to $11,714 per tranche, depending on the size and type of the data. 

A Familiar Target for Cybercriminals 

There has been a troubling pattern of attacks in the hospitality sector for some time now. As a result of collecting a combination of financial and identity data from millions of guests each year, hotels have always been a target for hackers. Due to their old IT systems, fragmented digital platforms, and global nature, they are a relatively easy target and high in value. 

In April of this year, CERT-AGID interrupted a separate smishing campaign aimed at stealing Italian citizens' identification documents. It was found that the attackers asked victims to send selfies with their identification cards as a way to increase the value of stolen credentials for fraudulent activity and impersonation schemes. This was done as a result of the fact that multiple, unrelated operations have emerged within the last few months, demonstrating the growing demand for identity data on criminal markets for a variety of reasons. 

How the Data Can Be Abused

It is important to note that cybersecurity experts warn that stolen identity scans can be reused in several ways that travellers might not anticipate. Besides the obvious risks of opening a bank account or applying for a loan, criminals can also use this information to rent properties or commit tax fraud or circumvent identity checks on the web. These documents can form the basis of long-term fraud campaigns when combined with other leaked information, such as email addresses and telephone numbers, that has been leaked. 

The authorities are warning anyone who stayed in an Italian hotel over the summer to keep an eye out for red flags such as credit inquiries, unusual account activity, or unsolicited bank correspondence. It is not uncommon for the first signs of misuse to emerge weeks or even months after the initial breach has taken place. 

Industry Response and Urgency 

It has been urged that hotels and other organisations that handle identity information take immediate steps to strengthen their defences. In the agency's advisory, it was stressed that businesses had to go beyond simply complying with data processing laws, and should adopt robust digital security practices, from encrypted storage to stronger authentication protocols as well as regular audits of their systems. 

The increase in illicit identity document sales confirms that increased awareness and protective measures should be taken by both the organisations that manage them and the citizens themselves, according to a statement released by the agency. Italy, where tourism is a significant part of its national economy, faces both economic and reputational risks as a consequence of the incident. 

There are millions of visitors who each year submit sensitive information to websites in the hope that their privacy will be protected. Experts warn, however, that if breaches of this scale continue, it will have a long-term impact on public trust in the industry. 

A Warning for the Global Hospitality Industry

There is no doubt that the "mydocs" case is a wake-up call for Italy, but it is also a wake-up call for the entire international hotel industry. Hotels around the world have adopted digital check-in tools and automated identification verification tools for the purpose of protecting sensitive data, often without the required security measures to protect them. 

As investigators continue to uncover the extent of this breach, it is becoming increasingly clear that cybersecurity must now take precedence in an industry where efficiency and convenience often dominate. When there is no stronger protection in place, hotels risk becoming prime hunting grounds for identity thieves, leaving guests to pay for their actions long after they have checked out of their hotel. 

Hotel businesses in Italy are facing a breach that is more than a cautionary tale. It is also an opportunity for their approach to digital trust to be reevaluated. The problem with maintaining guests’ confidence has become increasingly important in an age where privacy and security are key components of customer expectations, and hotels and tourism operators face the challenge of complying with regulatory requirements as well. 

Providing a high-quality service to guests must include a strong emphasis on cybersecurity, just as much as comfort and convenience. Investing in stronger encryption systems, secure data storage, periodic penetration testing, and employee awareness programs can considerably reduce risks, while partnering with cybersecurity firms may allow people to add a further layer of protection.

It is also important for guests to take steps to safeguard themselves against misuse of their credit reports by monitoring credit reports, using identity protection services, and limiting the sharing of unnecessary documents during check-in. The headlines of this incident emphasise the alarming reality of stolen identities, but if this incident prompts meaningful change in the future, it is likely to be one of resilience. 

Taking decisive action now could not only enable Italy's hospitality sector to recover from this blow but also be a driving force in setting a new benchmark for digital safety in global tourism in the future.

Why Major Companies Are Still Falling to Basic Cybersecurity Failures

 

In recent weeks, three major companies—Ingram Micro, United Natural Foods Inc. (UNFI), and McDonald’s—faced disruptive cybersecurity incidents. Despite operating in vastly different sectors—technology distribution, food logistics, and fast food retail—all three breaches stemmed from poor security fundamentals, not advanced cyber threats. 

Ingram Micro, a global distributor of IT and cybersecurity products, was hit by a ransomware attack in early July 2025. The company’s order systems and communication channels were temporarily shut down. Though systems were restored within days, the incident highlights a deeper issue: Ingram had access to top-tier security tools, yet failed to use them effectively. This wasn’t a tech failure—it was a lapse in execution and internal discipline. 

Just two weeks earlier, UNFI, the main distributor for Whole Foods, suffered a similar ransomware attack. The disruption caused significant delays in food supply chains, exposing the fragility of critical infrastructure. In industries that rely on real-time operations, cyber incidents are not just IT issues—they’re direct threats to business continuity. 

Meanwhile, McDonald’s experienced a different type of breach. Researchers discovered that its AI-powered hiring tool, McHire, could be accessed using a default admin login and a weak password—“123456.” This exposed sensitive applicant data, potentially impacting millions. The breach wasn’t due to a sophisticated hacker but to oversight and poor configuration. All three cases demonstrate a common truth: major companies are still vulnerable to basic errors. 

Threat actors like SafePay and Pay2Key are capitalizing on these gaps. SafePay infiltrates networks through stolen VPN credentials, while Pay2Key, allegedly backed by Iran, is now offering incentives for targeting U.S. firms. These groups don’t need advanced tools when companies are leaving the door open. Although Ingram Micro responded quickly—resetting credentials, enforcing MFA, and working with external experts—the damage had already been done. 

Preventive action, such as stricter access control, routine security audits, and proper use of existing tools, could have stopped the breach before it started. These incidents aren’t isolated—they’re indicative of a larger issue: a culture that prioritizes speed and convenience over governance and accountability. 

Security frameworks like NIST or CMMC offer roadmaps for better protection, but they must be followed in practice, not just on paper. The lesson is clear: when organizations fail to take care of cybersecurity basics, they put systems, customers, and their own reputations at risk. Prevention starts with leadership, not technology.

Kettering Health Ransomware Attack Linked to Interlock Group

 

Kettering Health, a prominent healthcare network based in Ohio, is still grappling with the aftermath of a disruptive ransomware attack that forced the organization to shut down its computer systems. The cyberattack, which occurred in mid-May 2025, affected operations across its hospitals, clinics, and medical centers. Now, two weeks later, the ransomware gang Interlock has officially taken responsibility for the breach, claiming to have exfiltrated more than 940 gigabytes of data.  

Interlock, an emerging cybercriminal group active since September 2024, has increasingly focused on targeting U.S.-based healthcare providers. When CNN first reported on the incident on May 20, Interlock had not yet confirmed its role, suggesting that ransom negotiations may have been in progress. With the group now openly taking credit and releasing some of the stolen data on its dark web site, it appears those negotiations either failed or stalled. 

Kettering Health has maintained a firm position that they are against paying ransoms. John Weimer, senior vice president of emergency operations, previously stated that no ransom had been paid. Despite this, the data breach appears extensive. Information shared by Interlock indicates that sensitive files were accessed, including private patient records and internal documents. Patient information such as names, identification numbers, medical histories, medications, and mental health notes were among the compromised data. 

The breach also impacted employee data, with files from shared network drives also exposed. One particularly concerning element involves files tied to Kettering Health’s in-house police department. Some documents reportedly include background checks, polygraph results, and personally identifiable details of law enforcement staff—raising serious privacy and safety concerns. In a recent public update, Kettering Health announced a key development in its recovery process. 

The organization confirmed it had restored core functionalities of its electronic health record (EHR) system, which is provided by healthcare technology firm Epic. Officials described this restoration as a significant step toward resuming normal operations, allowing teams to access patient records, coordinate care, and communicate effectively across departments once again. The full scope of the breach and the long-term consequences for affected individuals still remains uncertain. 

Meanwhile, Kettering Health has yet to comment on whether Interlock’s claims are fully accurate. The healthcare system is working closely with cybersecurity professionals and law enforcement agencies to assess the extent of the intrusion and prevent further damage.

Lee Enterprises Ransomware Attack Exposes Data of 40,000 Individuals

 

Lee Enterprises, a major U.S. news publisher, is alerting nearly 40,000 individuals about a data breach following a ransomware attack that took place in early February 2025. The company, which owns and operates 77 daily newspapers and hundreds of weekly and special-interest publications across 26 states, reported that the cyberattack resulted in the theft of personal information belonging to thousands of people. 

Details of the breach were revealed in a recent disclosure to the Maine Attorney General’s office. According to the company, the attackers gained unauthorized access to internal documents on February 3, 2025. These files contained combinations of personal identifiers such as names, Social Security numbers, driver’s license details, bank account information, medical data, and health insurance policy numbers. The security incident caused widespread operational disruptions. 

Following the attack, Lee Enterprises was forced to shut down multiple parts of its IT infrastructure, impacting both the printing and delivery of its newspapers. Several internal tools and systems became inaccessible, including virtual private networks and cloud storage services, complicating daily workflows across its local newsrooms. In a filing with the U.S. Securities and Exchange Commission shortly after the breach, the company confirmed that critical systems had been encrypted and that a portion of its data had been copied by the attackers. 

The source of the attack is yet to be identified, a group known as Qilin has allegedly claimed responsibility near the end of February. The group alleged it had stolen over 120,000 internal files, totaling 350 gigabytes, and threatened to publish the material unless their demands were met. Soon after, Qilin posted a sample of the stolen data to a dark web leak site, which included scans of government-issued IDs, financial spreadsheets, contracts, and other confidential records. The group also listed Lee Enterprises as a victim on its public-facing extortion portal. 

When asked about the authenticity of the leaked data, a spokesperson for Lee Enterprises stated the company was aware of the claims and was actively investigating. This is not the first cybersecurity issue Lee Enterprises has faced. The company’s network was previously targeted by foreign actors during the lead-up to the 2020 U.S. presidential election, where hackers from Iran allegedly attempted to use compromised media outlets to spread disinformation. 

The ransomware attack highlights ongoing threats facing media companies, especially those handling high volumes of personal and financial data. As Lee Enterprises continues its recovery and legal steps, the incident serves as a reminder of the need for robust digital defenses in today’s information-driven landscape.

Massive Cyberattack Disrupts KiranaPro’s Operations, Erases Servers and User Data


KiranaPro, a voice-powered quick commerce startup connected with India’s Open Network for Digital Commerce (ONDC), has been hit by a devastating cyberattack that completely crippled its backend infrastructure. The breach, which occurred over the span of May 24–25, led to the deletion of key servers and customer data, effectively halting all order processing on the platform. Despite the app still being live, it is currently non-functional, unable to serve users or fulfill orders. 


Company CEO Deepak Ravindran confirmed the attack, revealing that both their Amazon Web Services (AWS) and GitHub systems had been compromised. As a result, all cloud-based virtual machines were erased, along with personally identifiable information such as customer names, payment details, and delivery addresses. The breach was only discovered on May 26, when the team found themselves locked out of AWS’s root account. Chief Technology Officer Saurav Kumar explained that while they retained access through IAM (Identity and Access Management), the primary cloud environment had already been dismantled. 

Investigations suggest that the initial access may have been gained through an account associated with a former team member, although the company has yet to confirm the source of the breach. To complicate matters, the team’s multi-factor authentication (MFA), powered by Google Authenticator, failed during recovery attempts—raising questions about whether the attackers had also tampered with MFA settings. 

Founded in late 2024, KiranaPro operates across 50 Indian cities and allows customers to order groceries from local kirana shops using voice commands in multiple languages including Hindi, Tamil, Malayalam, and English. Before the cyberattack, the platform served approximately 2,000 orders daily from a user base of over 55,000 and was preparing for a major rollout to double its footprint across 100 cities. 

Following the breach, KiranaPro has contacted GitHub for assistance in identifying IP addresses linked to the intrusion and has initiated legal action against ex-employees accused of withholding account credentials. However, no final evidence has been released to the public about the precise origin or nature of the attack. 

The startup, backed by notable investors such as Blume Ventures, Snow Leopard Ventures, and TurboStart, had recently made headlines for acquiring AR startup Likeo in a $1 million stock-based deal. High-profile individual investors include Olympic medalist P.V. Sindhu and Boston Consulting Group’s Vikas Taneja. 

Speaking recently to The Indian Dream Magazine, Ravindran had laid out ambitious plans to turn India’s millions of kirana stores into a tech-enabled delivery network powered by voice AI and ONDC. International expansion, starting with Dubai, was also on the horizon—plans now put on hold due to this security incident. 

This breach underscores how even tech-forward startups are vulnerable when cybersecurity governance doesn’t keep pace with scale. As KiranaPro works to recover, the incident serves as a wake-up call for cloud-native businesses managing sensitive data.

Ransomware Attack Disrupts Kettering Health Network, Elective Procedures Canceled Across 14 Ohio Facilities

 

A ransomware incident has caused a significant “system-wide technology outage” at a network of over a dozen medical centers in Ohio, resulting in the cancellation of both inpatient and outpatient elective procedures. This information comes from a statement released by the health system and a ransom note obtained by CNN.

Kettering Health, which serves a substantial portion of Ohio and employs more than 1,800 physicians, confirmed in a statement that the cyberattack began Tuesday morning and has created “a number of challenges” across its 14 facilities. The disruption has also affected the network’s call center. Despite this, emergency rooms and outpatient clinics remain operational and continue to treat patients.

“Inpatient and outpatient procedures have been canceled for today,” the network said in its statement. “Scheduled procedures at Kettering Health medical centers will be rescheduled.” It added that contingency protocols are in place “for these types of situations” to maintain safe and high-quality patient care.

Internally, Kettering Health's IT teams and executives are working to limit the damage from the ransomware attack. According to the ransom note reviewed by CNN, hackers deployed ransomware on the network’s computer systems.

“Your network was compromised, and we have secured your most vital files,” the note reads. It warns that the attackers may release allegedly stolen data online unless negotiations for a ransom payment begin.

The note includes a link to an extortion platform tied to the ransomware group known as Interlock, which surfaced in late 2023. Since then, the group has reportedly targeted various sectors including technology, manufacturing, and government organizations, as per Cisco’s cyber-intelligence division, Talos.

A spokesperson for Kettering Health did not offer additional details beyond the network’s official statement.

Typically, major cyber incidents affecting U.S. healthcare providers involve responses from the FBI, the Department of Health and Human Services (HHS), and the Cybersecurity and Infrastructure Security Agency (CISA). CNN has reached out to all three agencies for comment.

Cybercriminals have long targeted the U.S. healthcare sector, viewing hospitals as particularly vulnerable and likely to pay ransoms to prevent disruptions in patient care. Last year, healthcare organizations reported more than 440 ransomware incidents and data breaches to the FBI—more than any other critical infrastructure sector.

In the past 18 months, a string of high-profile cyberattacks on major health providers has directly affected patient care nationwide, prompting growing concern among lawmakers and federal authorities about the resilience of U.S. healthcare cybersecurity systems.

One such attack last year on Ascension, a nonprofit health system based in St. Louis with operations across 19 states, left nurses at some hospitals working without access to electronic health records, compromising patient safety, according to what two nurses told CNN. Similarly, a February 2024 ransomware attack on a UnitedHealth Group subsidiary disrupted pharmacy services across the country and exposed sensitive data belonging to a large number of Americans.

Malware Discovered in Procolored Printer Software, Users Advised to Update Immediately

 

For at least six months, the official software bundled with Procolored printers reportedly included malicious code, including a remote access trojan (RAT) and a cryptocurrency-stealing malware.

Procolored, a Shenzhen-based manufacturer known for its affordable Direct-to-Film (DTF), UV DTF, UV, and Direct-to-Garment (DTG) printers, has built a strong reputation in the digital printing market. Since its founding in 2018, the company has expanded to over 31 countries and developed a considerable footprint in the United States.

The issue was first identified by Cameron Coward, a tech YouTuber behind the channel Serial Hobbyism. He was installing the driver and companion software for a $7,000 Procolored UV printer when his security tool flagged a threat: the Floxif USB worm.

After further investigation, cybersecurity firm G Data confirmed that malware was being distributed through Procolored’s official software packages—potentially impacting customers for over half a year.

Initially dismissed by Procolored as a “false positive,” Coward found that every time he attempted to download or unzip the printer software, his system immediately quarantined the files.

“If I try to download the files from their website or unzip the files on the USB drive they gave me, my computer immediately quarantines them,” said the YouTuber.

Coward turned to Reddit for support in analyzing the malware before publishing a critical review. G Data researcher Karsten Hahn responded and discovered that six printer models—F8, F13, F13 Pro, V6, V11 Pro, and VF13 Pro—came with software downloads hosted on Mega that were infected with malware.

Mega.nz is the file-sharing platform Procolored uses to distribute printer software via its official website.

Hahn found 39 infected files, including:

  • XRedRAT: A RAT with capabilities such as keylogging, taking screenshots, accessing the remote shell, and file manipulation. Its hardcoded command-and-control (C2) URLs were consistent with previously analyzed samples.
  • SnipVex: A newly identified clipper malware that infects .EXE files and hijacks Bitcoin addresses copied to the clipboard. This malware is believed to have compromised the developer’s machine or software build environment.

According to G Data, the SnipVex malware was used to steal around 9.308 BTC (worth nearly $1 million at current exchange rates).

Company Response and Security Measures

Though Procolored initially denied any wrongdoing, the compromised software was removed from its website on May 8, and the company launched an internal probe.

In communication with G Data, Procolored explained that the infected files had been uploaded via a USB drive possibly infected with the Floxif worm.

“As a precaution, all software has been temporarily removed from the Procolored official website,” explained Procolored to G Data.

“We are conducting a comprehensive malware scan of every file. Only after passing stringent virus and security checks will the software be re-uploaded.”

G Data later confirmed that the newly uploaded software packages are clean and safe to install.

Customers who previously downloaded Procolored software are urged to update to the new versions and perform a system scan to remove remnants of XRedRAT and SnipVex. Given the nature of SnipVex's binary tampering, experts recommend a thorough system cleaning.

In a comment to BleepingComputer, Procolored emphasized that all of its software has now been verified and is secure:

“Procolored confirms that its software is completely safe, clean, and has no connection whatsoever to any cryptocurrency-related incidents. All software packages have been thoroughly scanned and verified by third-party tools including VirusTotal and G Data, with no threats detected. Users can purchase and use Procolored products with complete confidence, as there is no risk of Bitcoin or other cryptocurrency theft linked to their software.”

“To further reassure customers, Procolored has provided third-party certifications and conducted strict technical checks to prove its software is secure.”

“In particular, the hash values of the key ‘PrintExp.exe’ file were verified and confirmed to match the official values published on Procolored’s website, proving the file is authentic, untampered, and free of any viruses or malware.”

“The company remains fully committed to customer care — no matter the issue, whether software or hardware, Procolored promises to resolve it to customer satisfaction, supported by their dedicated after-sales team and U.S.-based service resources.”


Spain Investigates Cybersecurity of Power Suppliers After Widespread Grid Outage

 

Spain is investigating the cybersecurity practices of its power suppliers following a major power outage that affected much of the Iberian Peninsula at the end of April. While initial assessments by Spanish and Portuguese grid operators ruled out a cyberattack, authorities are now questioning whether smaller, independent energy producers may have inadvertently opened vulnerabilities within the national power infrastructure. 

The outage disrupted electricity supply across both Spain and Portugal, with most regions regaining power after ten hours. However, it took nearly a full day—23 hours—for Spain’s grid to be fully restored. Although no immediate signs of hacking were found, the duration and scale of the disruption raised alarms, prompting deeper scrutiny into the resilience of Spain’s decentralized energy network. According to a report from the Financial Times, Spain’s National Cybersecurity Institute (INCIBE) has reached out to various smaller renewable energy producers, asking whether they experienced any unusual activity before the blackout on April 28. 

The inquiries also covered their use of recent security patches and whether their systems could be remotely accessed, signaling a broader concern over cybersecurity readiness among these suppliers. This line of investigation is significant given Spain’s heavy reliance on renewable energy, much of which is generated by smaller, less centralized plants. The concern is that these entities, though critical to Spain’s green transition, may lack the robust cyber defenses maintained by larger grid operators. 

While this doesn’t point to renewable energy as unreliable, it highlights how a fragmented supplier ecosystem could pose a collective security risk. Cybersecurity experts have also weighed in. A blog post by security firm Specops Software compared the Spanish outage to known cyberattacks on power grids, such as those in Ukraine in 2015 and 2016. While Specops acknowledged the Spanish grid operators’ conclusion that no breach was detected through their internal monitoring systems, the firm noted similarities in how the shutdown unfolded. 

However, Barracuda Networks’ regional director Miguel López suggested that if a cyberattack had indeed compromised critical systems, it would have taken significantly longer to recover, casting doubt on hacking as the root cause. Still, the possibility that attackers exploited a less secure third-party provider has not been ruled out. This renewed scrutiny comes amid global concerns over cyber threats to critical infrastructure. 

The U.S. and U.K. have both issued alerts about increased activity by pro-Russian hacktivists targeting industrial control systems. With recent research showing that 95% of critical infrastructure organizations experienced a data breach in the past year, Spain’s situation underscores the urgent need for improved cyber vigilance across all levels of the energy supply chain.

Marks & Spencer Cyberattack Fallout May Last Months Amid Growing Threat from Scattered Spider

 

Marks & Spencer is facing prolonged disruption after falling victim to a large-scale cyberattack. Experts warn that restoring normal operations could take months, highlighting a growing trend of sophisticated breaches targeting major retailers. This incident follows a wave of cyber intrusions, including those at Co-op and Harrods, allegedly orchestrated by the same hacking collective — Scattered Spider.

Described by ITPro as “the name on every security practitioner's mind right now,” Scattered Spider has gained notoriety for its aggressive tactics and global reach.

“Scattered Spider is one of the most dangerous and active hacking groups we are monitoring,” said Graeme Stewart of Check Point to Sky News.

Believed to be composed mainly of young, English-speaking individuals based in the UK and US, the group has reportedly executed over 100 cyberattacks since emerging in 2022. These attacks span sectors like telecommunications, finance, retail, and gaming.

One of their most prominent exploits occurred in 2023, when they severely disrupted two leading casino operators. Caesars Entertainment reportedly paid about $15 million to recover access, while MGM Resorts suffered estimated damages of around $100 million due to compromised customer data.

What makes Scattered Spider particularly elusive is its decentralized structure and independence from state backing. “They operate more like an organised criminal network, decentralised and adaptive,” Stewart added. Even after multiple arrests in the US and Europe, the group continues to rebound swiftly. “This is not a loose group of opportunistic hackers,” he emphasized.

Rather than relying solely on software flaws, Scattered Spider frequently exploits human error. The M&S and Co-op attacks, for example, were the result of “social engineering,” where attackers manipulated employees into revealing credentials.

Their tactics include mimicking corporate emails, sim swapping (cloning a phone number to hijack accounts), and building convincing fake login portals. “This is akin to ‘breaking down the front door’ of networks,” Paul Cashmore, CEO of Solace Cyber, told The Times. Once inside, Scattered Spider typically partners with ransomware gangs to carry out the final blow.

In these recent cases, the group appears to have collaborated with DragonForce, a ransomware cartel. Initially known as a pro-Palestinian hacktivist group based in Malaysia, DragonForce now operates a “ransomware-as-a-service” model. According to Bleeping Computer, they allow affiliates to use their tools and infrastructure in exchange for 20-30% of ransom payments.

The core motivation is financial gain. DragonForce reportedly reached out to the BBC claiming the Co-op breach was more severe than disclosed, hinting at an extortion attempt.

Organizations like the Co-op, which house personal data of millions, are prime targets. Once a system is locked, hackers demand large ransoms in return for decryption tools and promises to delete stolen data. “If a ransom is not paid, the ransomware operation typically publishes the stolen data on their dark web data leak site,” Bleeping Computer explained.

Whether or not to pay remains a complex dilemma. “Paying may provide a quick way to restore operations, protect customer data and limit immediate financial and reputational damage,” noted The Times. However, it also risks emboldening cybercriminals and marking companies as future targets.

Cyber War Escalates Between Indian and Pakistani Hacktivists After Pahalgam Attack

 

kAs tensions continue to rise in the wake of the Pahalgam terror attack and India's subsequent launch of Operation Sindoor, a fierce cyber confrontation has simultaneously unfolded in the digital realm. Hacktivist groups aligned with both India and Pakistan have been engaged in a sustained virtual clash.

A cyber threat intelligence assessment by Kochi-based cybersecurity firm Technisanct highlights how pro-Pakistan and Bangladeshi hacktivist groups have launched a wave of cyberattacks on Indian institutions. While not all incidents were listed in the public report, Technisanct noted key Indian targets including BSNL, the Income Tax Department, Hindustan Aeronautics Ltd, various state government websites, and Indian Railways. In retaliation, pro-India hacktivists focused their attacks on Pakistani establishments such as the Pakistan Air Force, Punjab Emergency Service Department, the Bank of Punjab, Ministry of Finance, and Jinnah International Airport.

The report identifies more than 200 cyber incidents between April 22—the day of the Pahalgam attack—and May 8, just after Operation Sindoor was launched. This data, compiled using threat intelligence sources like falconfeeds.io, Technisanct’s monitoring tools, public disclosures, and threat actor communications across Telegram and X, signals the heightened scale of this cyber offensive.

Among the reported incidents, 111 were DDoS (Distributed Denial of Service) attacks, which aim to overwhelm target servers and disrupt online services. DDoS attacks made up 55.5% of the total. Other forms of attacks included website defacements (35.5%), general cyber alerts (11%), data breaches (7.5%), unauthorized access attempts (2%), and data leaks (1.5%). For context, there were only 147 DDoS attacks in India between February and April, while 112 DDoS cases were recorded from May 1 to 9 alone.

Government and public sector entities bore the brunt of the offensive, accounting for 52% of incidents (104 cases). Educational institutions followed with 43 attacks (21.5%), and technology or IT service firms recorded 13 attacks (6.5%). The focus on essential public sectors and IT infrastructure signals a calculated effort to disrupt public services and potentially compromise broader networks.

"The targeting of technology & IT services organisations could indicate an attempt to leverage these entities for further attacks or to compromise supply chains," the report noted.

Technisanct identified 36 pro-Pakistan hacktivist groups responsible for the digital assaults, with 14 Indian groups retaliating. Leading the offensive from the Pakistani side were:
  • Nation of Saviors (34 incidents)
  • Keymous+ (26)
  • Electronic Army Special Forces (25)
  • KAL EGY 319 (16)
  • GARUDA ERROR SYSTEM (15)
  • AnonSec (14)
  • Sylhet Gang-SG (13)
  • Mr Hamza (11)
  • Dark Cyber Gang (9)
  • INDOHAXSEC (8)
"These groups have aggressively pursued ideologically motivated cyber operations targeting Indian government domains, military assets, and financial platforms. Their tactics largely revolve around DDoS attacks, defacement campaigns, and selective data leaks, often coordinated through Telegram, X and other encrypted channels. The prominence of these actors underscores an organised and sustained campaign against Indian interests in cyberspace, leveraging real-world conflicts to justify digital aggression," the report states.

Technisanct CEO Nandakishore Harikumar told Onmanorama,

"The physical war is highly proportional to digital war. When a single missile is launched in the physical space, thousands of missiles can be launched in the cyber space. The intention is to hit services directly. I believe that, gradually, maybe in the next 50 years, 50 per cent of the war will be fought in the digital space. Even the flood of fake news and misinformation we see is kind of a warfare. We started seeing a huge pattern of this during the Ukraine-Russian crisis, followed by the Israel-Palestine clash."

The report concluded that the cyber activities post-Pahalgam represent a major and evolving national threat.

“The high volume of incidents, the increasing number of participating threat actors, the focus on critical sectors, and the escalating daily activity underscore the urgent need for a robust and comprehensive national cybersecurity strategy that explicitly addresses both cyberattacks and related disinformation, while also considering the dynamics of cyber conflict escalation.”

Global Cybercrime Crackdown Dismantles Major Phishing-as-a-Service Platform ‘LabHost’

 

In a major international crackdown, a law enforcement operation spearheaded by the London Metropolitan Police and coordinated by Europol has successfully taken down LabHost, one of the most notorious phishing-as-a-service (PhaaS) platforms used by cybercriminals worldwide.

Between April 14 and April 17, 2024, authorities carried out synchronized raids across 70 different sites globally, resulting in the arrest of 37 individuals. Among those arrested were four suspects in the UK believed to be the platform’s original creators and administrators. Following the arrests, LabHost’s digital infrastructure was completely dismantled.

LabHost had gained infamy for its ease of use and wide accessibility, making it a go-to cybercrime tool. The service offered more than 170 fake website templates imitating trusted brands from the banking, telecom, and logistics sectors—allowing users to craft convincing phishing campaigns with minimal effort.

According to authorities, LabHost supported over 40,000 phishing domains and catered to approximately 10,000 users across the globe. The coordinated enforcement effort was supported by Europol’s European Cybercrime Centre (EC3) and the Joint Cybercrime Action Taskforce (J-CAT), with 19 countries actively participating in the investigation.

LabHost showcased how cybercrime has become industrialized through subscription-based platforms. For a monthly fee of around $249, subscribers could access phishing kits, fraudulent websites, hosting services, and even tools to interact with victims in real-time.

One of its most dangerous features was LabRat, an integrated dashboard that enabled users to monitor ongoing phishing attacks. This tool also allowed cybercriminals to intercept two-factor authentication codes and login credentials, effectively bypassing modern security measures.

Its user-friendly interface eliminated the need for technical skills—opening the door for anyone with malicious intent and a credit card to launch sophisticated phishing schemes. The platform's popularity contributed to a spike in identity theft, financial fraud, and widespread data breaches.

Authorities hailed the takedown as a milestone in the fight against cybercrime. However, they also cautioned that the commoditization of cybercrime remains a serious concern.

"This is a critical blow to phishing infrastructure," cybersecurity experts said, "but the ease of recreating similar platforms continues to pose a major threat."

Following the seizure of LabHost’s backend systems, law enforcement agencies have begun analyzing the data to identify the perpetrators and their victims. This will mark the beginning of a new wave of investigations and preventative measures.

The operation involved agencies from 19 countries, including the FBI and Secret Service from the United States, as well as cybercrime units in Canada, Germany, the Netherlands, Poland, Spain, Australia, and the UK. This unprecedented level of international cooperation highlights the cross-border nature of cyber threats and the importance of unified global action.

As authorities prepare for a fresh wave of prosecutions, the LabHost takedown stands as a defining moment in cyber law enforcement—both in its impact and its symbolism.

India Strengthens Cybersecurity Measures Amid Rising Threats Post-Pahalgam Attack

 

In response to a surge in cyberattacks targeting Indian digital infrastructure following the Pahalgam terror incident, the Indian government has directed financial institutions and critical infrastructure sectors to enhance their cybersecurity protocols. These instructions were issued by the Computer Emergency Response Team (CERT-In), according to a source familiar with the development, Moneycontrol reported.

The precautionary push isn’t limited to government networks — private sector entities are also actively reinforcing their systems against potential cyber threats. “We have been extra alert right from the Pahalgam attack, in terms of ensuring cyber security speedily not just by government agencies but also by the private sector,” the source stated.

CERT-In, India’s central agency for cyber defense, has released advisories to banking institutions and other essential sectors, urging them to tighten their digital safeguards. In addition, the government has engaged with organizations like NASSCOM to facilitate a collaborative cyber alert framework.

Recent attacks primarily involved DDoS, or distributed denial-of-service incidents, which overwhelm servers with excessive traffic, rendering websites inaccessible and potentially causing financial damage. Attempts to deface websites — typically for political messaging — were also reported.

This intensified focus on digital defense follows India’s military action against terrorist hideouts in Pakistan, occurring nearly two weeks after the Pahalgam incident, which resulted in the deaths of Indian tourists in Kashmir.

Moneycontrol previously highlighted that cyber surveillance across India's vital digital infrastructure is being ramped up following the Pahalgam attack and the subsequent Operation Sindoor. Critical sectors and strategic installations are under strict scrutiny to ensure adherence to robust cybersecurity practices.

Amid these developments, misinformation remains a parallel concern. Daily takedown requests under Section 69A of the IT Act have surpassed 1,000, as the government works with social media platforms to curb the spread of fake news, the source noted.

Interlock Ransomware Gang Claims DaVita Cyberattack, Leaks Alleged Data Online

 

jThe Interlock ransomware group has taken credit for a recent cyberattack on DaVita, a leading U.S. kidney care provider. The group claims to have exfiltrated a significant amount of data, which it has now leaked on the dark web.

DaVita, a Fortune 500 company, operates over 2,600 dialysis centers across the U.S., employs around 76,000 people in 12 countries, and generates more than $12.8 billion in annual revenue. On April 12, the healthcare giant informed the U.S. Securities and Exchange Commission (SEC) that it had been hit by a ransomware incident that disrupted some operations. At the time, the company said it was assessing the impact.

Earlier today, the Interlock group publicly listed DaVita as a victim on its data leak site (DLS) hosted on the dark web. The cybercriminals claim to have stolen approximately 1.5 terabytes of data, including around 700,000 files containing sensitive information—ranging from patient records and user account data to insurance documents and financial details.

The leaked files were released following what appears to be a failed negotiation between Interlock and DaVita. The authenticity of the exposed files has not been independently verified by BleepingComputer.

In response to the data leak, a DaVita spokesperson told BleepingComputer: "We are aware of the post on the dark web and are in the process of conducting a thorough review of the data involved."

"A full investigation regarding this incident is still underway. We are working as quickly as possible and will notify any affected parties and individuals, as appropriate."

"We are disappointed in these actions against the healthcare community and will continue to share helpful information with our vendors and partners to raise awareness on how to defend against these attacks in the future."

Patients who have received care at DaVita facilities are advised to remain alert for phishing attempts and report any suspicious activity to authorities.

Interlock emerged in the ransomware scene in September last year, primarily targeting Windows and FreeBSD systems. Unlike many groups, Interlock does not collaborate with affiliates but has demonstrated increasing activity and sophistication.

A recent report by cybersecurity firm Sekoia highlighted a shift in Interlock’s approach. The group is now using “ClickFix” techniques to deceive victims into deploying info-stealers and remote access trojans (RATs)—a method that paves the way for ransomware deployment.

Pune Company Falls Victim to ₹6.49 Crore Cyber Fraud in Major Man-in-the-Middle Attack

 

A 39-year-old director of a Mohammedwadi-based firm, which operates in IT services and dry fruit imports, was duped into transferring ₹6.49 crore following a sophisticated Man-in-the-Middle (MitM) cyberattack on March 27. In a MitM scam, cybercriminals secretly intercept communications between two parties, impersonating one to deceive the other, often stealing sensitive information or funds.

According to investigators, the company director was at his residence near NIBM Road when he received what appeared to be a legitimate payment request via email from a business associate. Trusting the authenticity, he initiated the payment and even instructed his bank to process it. However, when he later contacted the exporter to confirm receipt, they denied getting any money.

Upon closer inspection, the director discovered subtle changes in the sender's email ID and bank account details — just one letter altered in the email address and a different bank account number. These minor discrepancies went unnoticed initially, police said.

Senior Inspector Swapnali Shinde of the Cyber Police told TOI, "It has two divisions, one for IT services and another for importing dry fruits. The company director would import the dry fruits from different countries, including the United States and those in the Middle-East. On March 27, he received a payment request from an exporter of dry fruits based in the US. The email demanded payment of nearly Rs 6.5 crore. The victim, thinking it was for the almonds he'd recently imported, initiated the transaction."

Realizing the fraud only on April 17, the director registered an FIR with Pune's cyber police on April 23.

Shinde added, "Officials from his bank called him to verify the transaction, but he told them to proceed. The amount was across in five transactions," explaining that the online ledger displayed only the first few letters of the firm's name and bank details.

"The victim did not realise that the account number of the company, with whom he had regular business with, was changed. He just clicked on the button and initiated the transactions," Shinde said.

Cyber investigators are now tracing the trail of the siphoned funds. "The cash went to several accounts. We're still trying to establish a trail. As of now we can say that about Rs 3 crore is yet to reach the suspects. We will try our best to salvage the money," Shinde stated.