Japanese e-commerce firm Askul Corporation has officially confirmed that a ransomware attack earlier this year led to the unauthorized access and theft of data belonging to nearly 740,000 individuals. The company made the disclosure after completing a detailed investigation into the cyber incident that occurred in October.
Askul operates a large-scale online platform that provides office supplies and logistics services to both corporate clients and individual consumers. The company is part of the Yahoo! Japan corporate group and plays a significant role in Japan’s business-to-business supply chain.
The cyberattack caused serious disruptions to Askul’s internal systems, resulting in an operational shutdown that forced the company to suspend product shipments. This disruption affected a wide range of customers, including major retail partners such as Muji.
Following the conclusion of its internal review, Askul clarified the categories of data that were compromised. According to the company, service-related records of approximately 590,000 business customers were accessed. Data connected to around 132,000 individual customers was also involved. In addition, information related to roughly 15,000 business partners, including outsourcing firms, agents, and suppliers, was exposed. The incident further affected personal data linked to about 2,700 executives and employees, including those from group companies.
Askul stated that it is deliberately limiting the disclosure of specific details related to the stolen data to reduce the risk of further exploitation. The company confirmed that affected customers and business partners will be informed directly through individual notifications.
Regulatory authorities have also been notified. Askul reported the data exposure to Japan’s Personal Information Protection Commission and has implemented long-term monitoring measures to identify and prevent any potential misuse of the compromised information.
System recovery remains ongoing. As of December 15, shipping operations had not fully returned to normal, and the company continues to work toward restoring all affected services.
Responsibility for the attack has been claimed by the ransomware group known as RansomHouse. The group publicly disclosed the breach at the end of October and later released portions of the stolen data in two separate leaks in November and December.
Askul shared limited technical findings regarding how the attackers gained access. The company believes the intrusion began through stolen login credentials associated with an administrator account belonging to an outsourced partner. This account did not have multi-factor authentication enabled, making it easier for attackers to exploit.
After entering the network, the attackers conducted internal reconnaissance, collected additional authentication information, and expanded their access to multiple servers. Askul reported that security defenses, including endpoint detection and response tools, were disabled during the attack. The company also noted that several ransomware variants were deployed, some of which bypassed existing detection mechanisms despite recent updates.
The attack resulted in both data encryption and widespread system failures. The ransomware was executed simultaneously across multiple servers, and backup files were deliberately erased to prevent rapid system recovery.
In response, Askul disconnected affected networks, restricted communication between data centers and logistics facilities, isolated compromised devices, and strengthened endpoint security controls. Multi-factor authentication has since been enforced across critical systems, and all administrator account passwords have been reset.
The financial consequences of the incident have not yet been determined. Askul has postponed its earnings report to allow additional time for a comprehensive assessment of the impact.
Security agencies have issued a new warning about the Akira ransomware group after investigators confirmed that the operators have added Nutanix AHV virtual machines to their list of targets. This represents a significant expansion of the group’s capabilities, which had already included attacks on VMware ESXi and Microsoft Hyper-V environments. The update signals that Akira is no longer limiting itself to conventional endpoints or common hypervisors and is now actively pursuing a wider range of virtual infrastructure used in large organisations.
Although Akira was first known for intrusions affecting small and medium businesses across North America, Europe and Australia, the pattern of attacks has changed noticeably over the last year. Incident reports now show that the group is striking much larger companies, particularly those involved in manufacturing, IT services, healthcare operations, banking and financial services, and food-related industries. This shift suggests a strategic move toward high-value victims where disruptions can cause substantial operational impact and increase the pressure to pay ransom demands.
Analysts observing the group’s behaviour note that Akira has not simply created a few new variants. Instead, it has invested considerable effort into developing ransomware that functions across multiple operating systems, including Windows and Linux, and across several virtualisation platforms. Building such wide-reaching capability requires long-term planning, and researchers interpret this as evidence that the group aims to remain active for an extended period.
How attackers get into networks
Investigations into real-world intrusions show that Akira typically begins by taking advantage of weak points in remote access systems and devices connected to the internet. Many victims used VPN systems that lacked multifactor authentication, making them vulnerable to attackers trying common password combinations or using previously leaked credentials. The group has also exploited publicly known vulnerabilities in networking products from major vendors and in backup platforms that had not been updated with security patches.
In addition to these weaknesses, Akira has used targeted phishing emails, misconfigured Remote Desktop Protocol portals, and exposed SSH interfaces on network routers. In some breaches, compromising a router allowed attackers to tunnel deeper into internal networks and reach critical servers, especially outdated backup systems that had not been maintained.
Once inside, the attackers survey the entire environment. They run commands designed to identify domain controllers and trust relationships between systems, giving them a map of how the network is structured. To avoid being detected, they often use remote-access tools that are normally employed by IT administrators, making their activity harder to differentiate from legitimate work. They also disable security software, create administrator-level user accounts for long-term access, and deploy tools capable of running commands on multiple machines at once.
Data theft and encryption techniques
Akira uses a double-extortion method. The attackers first locate and collect sensitive corporate information, which they compress and transfer out of the network using well-known tools such as FileZilla, WinRAR, WinSCP or RClone. Some investigations show that this data extraction process can be completed in just a few hours. Once the information has been removed, they launch the ransomware encryptor, which uses modern encryption algorithms that are designed to work quickly and efficiently. Over time, the group has changed the file extensions that appear after encryption and has modified the names and placement of ransom notes. The ransomware also removes Windows shadow copies to block easy recovery options.
Why the threat continues to succeed
Cybersecurity experts point out that Akira benefits from long-standing issues that many organisations fail to address. Network appliances, remote access devices, and backup servers often remain unpatched for months, giving attackers opportunities to exploit vulnerabilities that should have been resolved. These overlooked systems create gaps that remain unnoticed until an intrusion is already underway.
How organisations can strengthen defences
While applying patches, enabling multifactor authentication, and keeping offline backups remain essential, the recent wave of incidents shows that more comprehensive measures are necessary. Specialists recommend dividing networks into smaller segments to limit lateral movement, monitoring administrator-level activity closely, and extending security controls to backup systems and virtualisation consoles. Organisations should also conduct complete ransomware readiness exercises that include not only technical recovery procedures but also legal considerations, communication strategies, and preparations for potential data leaks.
Security researchers emphasise that companies must approach defence with the same mindset attackers use to find vulnerabilities. Identifying weaknesses before adversaries exploit them can make the difference between a minor disruption and a large-scale crisis.
Security experts have identified a new kind of cyber attack that hides instructions inside ordinary pictures. These commands do not appear in the full image but become visible only when the photo is automatically resized by artificial intelligence (AI) systems.
The attack works by adjusting specific pixels in a large picture. To the human eye, the image looks normal. But once an AI platform scales it down, those tiny adjustments blend together into readable text. If the system interprets that text as a command, it may carry out harmful actions without the user’s consent.
Researchers tested this method on several AI tools, including interfaces that connect with services like calendars and emails. In one demonstration, a seemingly harmless image was uploaded to an AI command-line tool. Because the tool automatically approved external requests, the hidden message forced it to send calendar data to an attacker’s email account.
The root of the problem lies in how computers shrink images. When reducing a picture, algorithms merge many pixels into fewer ones. Popular methods include nearest neighbor, bilinear, and bicubic interpolation. Each creates different patterns when compressing images. Attackers can take advantage of these predictable patterns by designing images that reveal commands only after scaling.
To prove this, the researchers released Anamorpher, an open-source tool that generates such images. The tool can tailor pictures for different scaling methods and software libraries like TensorFlow, OpenCV, PyTorch, or Pillow. By hiding adjustments in dark parts of an image, attackers can make subtle brightness shifts that only show up when downscaled, turning backgrounds into letters or symbols.
Mobile phones and edge devices are at particular risk. These systems often force images into fixed sizes and rely on compression to save processing power. That makes them more likely to expose hidden content.
The researchers also built a way to identify which scaling method a system uses. They uploaded test images with patterns like checkerboards, circles, and stripes. The artifacts such as blurring, ringing, or color shifts revealed which algorithm was at play.
This discovery also connects to core ideas in signal processing, particularly the Nyquist-Shannon sampling theorem. When data is compressed below a certain threshold, distortions called aliasing appear. Attackers use this effect to create new patterns that were not visible in the original photo.
According to the researchers, simply switching scaling methods is not a fix. Instead, they suggest avoiding automatic resizing altogether by setting strict upload limits. Where resizing is necessary, platforms should show users a preview of what the AI system will actually process. They also advise requiring explicit user confirmation before any text detected inside an image can trigger sensitive operations.
This new attack builds on past research into adversarial images and prompt injection. While earlier studies focused on fooling image-recognition models, today’s risks are greater because modern AI systems are connected to real-world tools and services. Without stronger safeguards, even an innocent-looking photo could become a gateway for data theft.