A cybersecurity breach has exposed the confidential health data of more than 1.6 million individuals—including minors—who received care at Planned Parenthood centers across over 30 U.S. states. The breach stems from Laboratory Services Cooperative (LSC), a company providing lab testing for reproductive health clinics nationwide.
In a notice filed with the Maine Attorney General’s office, LSC confirmed that its systems were infiltrated on October 27, 2024, and the breach was detected the same day. Hackers reportedly gained unauthorized access to sensitive personal, medical, insurance, and financial records.
"The information compromised varies from patient to patient but may include the following:
- Personal information: Name, address, email, phone number
- Medical information: Date(s) of service, diagnoses, treatment, medical record and patient numbers, lab results, provider name, treatment location
- Insurance information: Plan name and type, insurance company, member/group ID numbers
- Billing information: Claim numbers, bank account details, billing codes, payment card details, balance details
- Identifiers: Social Security number, driver's license or ID number, passport number, date of birth, demographic data, student ID number"
In addition to patient data, employee information—including details about dependents and beneficiaries—may also have been compromised.
Patients concerned about whether their data is affected can check if their Planned Parenthood location partners with LSC via the FAQ section on LSC’s website or by calling their support line at 855-549-2662.
While it's impossible to reverse the damage of a breach, experts recommend immediate protective actions:
Monitor your credit reports (available weekly for free from all three major credit bureaus)
Place fraud alerts, freeze credit, and secure your Social Security number
Stay vigilant for unusual account activity and report potential identity theft promptly
LSC is offering 12–24 months of credit monitoring through CyEx Medical Shield Complete to impacted individuals. Those affected must call the customer service line between 9 a.m. and 9 p.m. ET, Monday to Friday, to get an activation code for enrollment.
For minors or individuals without an SSN or credit history, a tailored service named Minor Defense is available with a similar registration process. The enrollment deadline is July 14, 2025.
