A recent report highlights the illicit activities of cybercriminals exploiting the "Gold" verification badge on X (formerly Twitter). Following Elon Musk's acquisition of X in 2022, a paid verification system was introduced, allowing regular users to purchase blue ticks. Additionally, organizations could obtain the coveted gold check mark through a monthly subscription.
The hospitals, part of the Valley Health System, include Centennial Hills, Desert Springs, Spring Valley, Summerlin, and Valley.
“So big question, how many people does it affect?” says Shannon Wilkinson, Chief Executive Officer for Tego Cyber.
Wilkinson runs a firm based in Las Vegas, that deals with cyber threats, he adds, “There’s one thing that I recommend that everybody does, and that is if you are not actively trying to get a loan, or get credit cards, or buy a car. Lock your credit.”
ESO, the company that suffered the data breach, is a third-party vendor that supplies software and other services to Valley Health's emergency medical services. One of the major concerns in regards to the breach is the timeline of when ESO detected the breach and when this news reached the online audience and the ones affected.
With respect to the issue, Valley Health System stated, “Letters were mailed to potentially affected individuals beginning on December 12, 2023.”
ESO notes that the firm detected the incident around September 28, following which they notified their “business associate” of the issue on October 27.
Wilkinson stated that if hospitals have to shut down systems, these breaches may have an impact on patient care.
He notes that there is a direct link between hospital mortality and ransomware attacks, which target cyberspace, indicating that following a cyberattack like this, hospitals witness a rise in the death rate. However, Valley Health System confirms that the breach has not affected its emergency care.
ESO further notes that it has taken all measures to prevent the data from getting leaked further. Moreover, ESO shared details of the measures that the victims of their data breach can take.
ESO informs that the affected individual can contact its helpline between the hours of 9:00 a.m. to 6:30 p.m. Eastern Time, Monday through Friday, excluding holidays. The company has urged the data breach victims to call ESO’s helpline at (866) 347-8525 with their queries, or even to confirm if they were affected.
Apparently, the cyberattack has affected millions of customers worldwide, with the exception of individuals in the United States, Australia, Ukraine, and Tunisia. On September 30, Lyca Mobile learned of the intrusion and took immediate measures, including isolating and shutting down the vulnerable systems.
The company further confirmed that it has reported the issues to security experts, and an investigation is ongoing.
Lyca Mobile stressed in its official statement its commitment to minimize customer damage and pledged continued efforts to securely restore affected services.
The company has informed the appropriate regulatory authorities and is working closely with them. Lyca Mobile cautioned impacted users to be on the lookout for any unusual activity and to take extra precautions to protect their information.
The measures include resetting Lyca Mobile passwords, especially in case the user is using more than one account. Also, the company has urged online users to be cautious of unsolicited emails or any form of communication that asks for personal or financial information.
"Be suspicious of unsolicited requests for your personal or financial details. If you receive an e-mail which you're not sure about, treat it with caution, or if you have been a victim of fraud or cyber crime, contact your bank immediately and you should report this to the police," the company said in the statement.
"The security of your personal information is very important to us. As our investigation progresses, we will consider whether we need to take any further steps to help protect that information. While we hope to bring all of our systems back online as soon as possible, we are doing so carefully to minimize any further issues," it added.
The data compromised in the breach include identification information, such as names, addresses, and contact details, and interactions with customer service, recorded for up to 60 days.
Also, the online accounts include information of customer’s credit card information, where Lyca Mobile records the last four digits and expiration date, with the full number encrypted for enhanced security. However, the company does not retail the 3-digit CVV code.
Additionally, the issue has disrupted the operation of Lyca Mobile’s number porting functionality, temporarily preventing PAC code issuing. The company stated that it is attempting to resolve this problem and fully restart all services.
According to a report by the Wall Street Journal, this decision was made late Thursday. On the same day, the company also published a regulatory filing, revealing further details of the breach.
MGM Resort is a premier hospitality and casino giant, that operates on a global scale with establishments in more than a dozen cities, including Las Vegas. Applications for internet betting are also available. The company's most recent fiscal year saw more than $13 billion in revenue.
In September, the company experienced a high-profile cyberattack, resulting in a disruption in its operations. Following the intrusion, there were protracted disruptions of the company's resorts' slot machines, ATMs, and other systems. Employees reportedly had to use pen and paper to check guests in.
In its Thursday regulatory filing, the company noted that the hackers had acquired the personal data of “some” customers, who had used its services before March 2019. This data included customers’ contact details, gender, dates of birth, and license numbers. A "limited" number of Social Security and passport numbers were also stolen by the hackers.
The company has not yet revealed the exact number of affected customers. However, they confirm that no bank details or payment card information has been compromised. Also, the hackers did not target the company’s Cosmopolitan of Las Vegas resort.
As per the filing, hackers had stolen the private information of the company’s customers and claimed that the breach would cost them roughly $100 million. Less than a tenth of that amount was spent on costs related to fixing the breach. In its report, MGM Resorts revealed how little it spent on "remedial technology consulting, legal, and advisory services."
The company adds that to remediate the issue, it will cover the expenses with its cybersecurity insurance. But it did issue a warning that the "full scope of the costs and related impacts of this issue has not been determined."
The incident resulted in a drop in occupancy at MGM Resorts' Las Vegas properties, with occupancy reaching 88% in September as opposed to 93% a year earlier, according to the company's filing. MGM Resorts anticipates doing better this month, with internal forecasts predicting occupancy levels in October will reach 93%, which would represent a decline of only 1% from last year.
However, the company assures that it will have a financial boost in its fourth quarter, all because of the Formula One event scheduled next month in Las Vegas. MGM Resorts confirmed that they do not expect the breach to “have a material effect on its financial condition and results of operations for the year.”