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Zoom Outage Rendered Services Unavailable

 

As per the latest updates, Zoom was down and unavailable for users worldwide and was preventing them from signing in or attending any meeting or webinar through it. 
 
People complained that they were unable to start or join any meetings and some also added that they were unable to manage their zoom services on websites. 

The users also mentioned that they were getting error pages displayed with text like “Sorry the page you are looking for is currently unavailable. Please try again later” “If you are the system administrator of this resource then you should check the error log for details, faithfully yours, Nginx.”

Zoom played a crucial role during the pandemic in recent years when the importance of cloud-based software, apps, and online activities was truly valued. During the global pandemic, people were stuck inside their homes and were forced to work, study, or communicate with family through screens. The application came as a savior, helping some people in being employed, and some in learning. 

During the investigation, the reports by Downdetector stated that the breakdown of Zoom was affecting numerous users worldwide. It was also noticed that early reports were majorly from the East coast of the US and the southern UK. 

The company itself verified and posted about the issue mentioned by the users on zoom’s service status page. The issue was figured out at 6:50 a.m., as per the reports. Zoom also kept updating throughout its investigation as it posted “we have identified the issue starting and joining meetings. We will continue to investigate and provide updates as we have them.” 

Zoom is a cloud-based platform allowing people to connect with each other worldwide through video conferencing or communication through collaboration. It provides virtual meetings by either audio or video or both modes. The app works on mobile, desktops, and laptops. 
 
The people facing the issue in zoom services let out a sigh of relief when the video conferencing company posted about the fixing of unavailable services on its status page on the 15th of September. “Everything should be working properly now! We are continuing to monitor the situation.” The CEO of Zoom tweeted, putting forth an apology for the disruption of the zoom services.

Microsoft Exchange Online And Outlook Email Service Hit By Outage

 

Microsoft is investigating an ongoing outage affecting Microsoft 365 services after users experienced problems signing into, accessing, and receiving emails via the outlook.com gateway and Exchange Online. 

"We're investigating an issue with users accessing or experiencing degraded functionality when using Exchange Online and http://outlook.com services," Microsoft stated in a tweet via the company's official Twitter account for updates on Microsoft 365 services. 

Admins were also warned that further information about these ongoing issues may be found in the admin centre under EX401976 and OL401977. 

"We suspect there may be unexpected network drops which are contributing to the degraded experience and are reviewing diagnostic logs to understand why," the company added. 

While Redmond did not indicate the scope of the problem, hundreds of reports on DownDetector have been reported in the last 24 hours by Outlook and Exchange Online customers who have been unable or experiencing difficulty while attempting to log in or email. In an update to the Outlook.com online site, Microsoft also noted that Microsoft 365 subscribers may be unable to access the web portal or any of its features. 

Microsoft explained, "Users may be unable to access or use outlook.com services or features. We're reviewing diagnostic information and support case data to understand the cause and establish a fix. We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes." 

Another Microsoft 365 outage occurred in June, affecting consumers worldwide who attempted to access Microsoft Teams and Exchange Online. Redmond rerouted traffic to another, healthy traffic management infrastructure and performed targeted infrastructure restarts to restore service access and functioning. On July 1, Microsoft stated it fixed the issue that caused this outage. 

"We identified a section of our network infrastructure that was performing below acceptable thresholds. We've rerouted connections to alternate infrastructure and that confirmed the issue is resolved," Redmond tweeted.

Google Meet's Server Down Globally, Twitter Flooded With Complaints

 

Since worldwide lockdown and restrictions over workplaces, schools and universities have been imposed, people are facing several problems. However, it did not stop them from working, and that has only been possible with the use of technology and social media platforms. 

We all have various meetings on Google-Meet and other similar applications owing to their reliability but on 5th June in India, Twitter witnessed many users struggled with server issues. More than 1,000 people have reported facing programs in joining their meetings links via Google-Meet. 

Users those were facing problems have started reporting their issues on many social media platform, including Twitter, requesting Google to solve the glitch as soon as possible. Users were facing server problems since 7 AM in, early morning. Many students were supposed to take classes by the service, they also reported complaints. Meanwhile, several others users have also reported issues related to the audio services. 

Following the event, many users have been found writing about the server issues on Downdetecter, an online platform that facilitates people regarding real-time information about the status of several websites and services. 

Many users are facing problems and they are still awaiting fixes. Although, from the officials, no statement has been published regarding the server down so far. Interestingly, it is about a few days back when Google Meet had introduced a new User Interface (UI) for its Web. 

Here are some glimpse of complaints that users reported; 

"Meet is not working specially for people in North India. I am getting disconnected and can't hear audio and see the presentation," wrote a user on Downdetecter. 

"Meet not working properly, disconnecting automatically and also no audio. Don't fix it's great. Thanks ?? no class today," another user said. 

Several users also took to Twitter to complain. "@GoogleIndia .Google meet not working, it's meeting Left Every time problem getting today after some updates from Microsoft Windows," tweeted a user.