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Data from 8,000 Consumers May Have Been "Compromised," Electric Ireland Warns

 

Electric Ireland may be required to compensate customers whose data was compromised if they were defrauded. And it has been revealed that it was garda, not the energy utility, who learned that customer data had been tampered with. 

This week, the energy company issued a note to 8,000 people warning them that their financial and personal data may have fallen into the wrong hands, raising the possibility of fraud. The letter included a form on which those affected by the data breach were asked to reveal whether they believed they had been the victims of fraud. 

"Reports of potentially fraudulent activity sent to us by return post will be collated and shared with the gardaí," stated Electric Ireland. 

Electric Ireland would only respond, when asked if it would pay out compensation to those who were duped as a result of the data breach, with the words, "customers who believe they suffered a financial loss should also approach their bank or financial institution." 

However, it is understood that if a customer's bank or credit card company declines to compensate them, the ESB-owned supplier might wind up having to pay compensation to customers who incur financial loss as a result of the data breach. 

Furthermore, it has surfaced that the gardaí affiliated with the Garda National Cyber Crime Bureau detected the data breach. The Garda National Economic Crime Bureau was then tasked with looking into the situation. 

"An Garda Síochána got in touch with the impacted utility company right away and is still in communication with them. There isn't any more information available as this is an ongoing investigation, the statement stated. 

Electric Ireland was not mentioned by name, but this week the energy provider acknowledged that 8,000 customers' financial and personal information might have been compromised. People affected by the breach may need to cancel the debit and credit cards they use to pay their energy bills as it seems so severe. 

It has been advised for those who use bank accounts to pay Electric Ireland to look back two years to see if their accounts have been compromised. The letter goes on to say that customers who have not received a letter from Electric Ireland are not required to take any action.