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Fraudulent Antivirus Software Faces FTC Lawsuit After Raking in Millions

 

The US Federal Trade Commission filed a lawsuit alleging that two antivirus software packages, Restoro and Reimage, are counterfeit goods that have defrauded customers out of "ten of millions" of dollars. 

FTC investigators apparently went undercover and purchased the alleged malicious software four times. They discovered that the software consistently lied, telling them that they had a slew of viruses and security issues on their machines when, in fact, they did not. 404Media and Court Watch were the first to report the news.

One Restoro scan reported to the FTC that their test PC had 522 vulnerabilities that needed to be repaired. A Reimage scan discovered 1,244 so-called "issues," which the software classified as "PC privacy issues," "junk files," "crashed programs," and "broken registry issues." According to the complaint, these flaws were part of a larger scheme to offer buyers fraudulent "repair" tools. 

After installation, the software prompted the user to call a phone number to "activate" the software. However, the FTC claims that this is also part of the scheme, as the phone call sends users to a person who attempts to upsell the customer on further computer "repair services" over the phone, the lawsuit alleges. 

The FTC claims that the two software programs, which originate from the same place in Cyprus, have successfully tricked clients out of "tens of millions" of dollars. Reimage was added to a risk-monitoring program in 2019 because so many customers used credit card chargebacks to demand refunds. A large number of people also complained online, claiming the products are a scam.

According to the lawsuit, Visa also claimed in 2020 that the developers of the programme were involved in "fraudulent activities." Due to the large volume of customer chargeback requests, Visa later placed one of the Restoro-affiliated companies on a watch list in 2021. 

Restoro and Reimage are now facing charges from the FTC for allegedly misrepresenting their products and breaking laws pertaining to US telemarketing. Concerning the possibility that the developers of Restoro and Reimage will "continue to injure consumers and harm the public interest" in the absence of action, it expresses concern that the threat actors behind it won't stop.

Rethinking Trust: The Case Against Blind Reliance on Antivirus Software

 


Most users would believe that the best antivirus programs are the most trustworthy type of software in the market, however, it turns out that perceptions can be deceiving and there is no such thing as a foolproof solution. 

As one of the most recognizable and widely used antivirus solutions for PCs, Avast has been found to have secretly collected and sold user data to third parties for the past six years to facilitate its revenue stream. 

Viruses on a computer are malicious pieces of software or hardware capable of replicating themselves on any drive that's similarly connected to your computer to actual viruses. A computer virus could slow down a user's computer as well as lead to its complete inability to function once it has been infected by one. 

The user's device may be infected with a virus if a removable media contains a virus, such as a USB stick, and they plug it into their device. As a result of sharing USBs with others or transferring files from an infected device to a user's device, the virus can also enter the device.

Furthermore, because software and applications are available for download from the internet, it is possible to infect their device with a virus. The bottom line is to ensure that when users transfer files from another device or the internet, they trust the source from which they received the files. 

It is also possible for a virus to infect a user's computer by opening a suspicious email, most likely from a spam folder, and clicking on a link or attachment on that email which contains a virus. Whenever users receive an email or attachment from a person they do not trust or have no idea about, make it a habit to not open it. 

After an investigation was completed, the US Federal Trade Commission (FTC) decided to fine Avast $16.5 cardinal for its violation of the law, and they banned them from doing the same thing in the future. 

If the user does not use Avast, their information may still have been compromised even if they do not have the software installed on their computer. In each autumn, there are distinct programs that are grouped together under the above umbrella to form the Arsenic locations.

It was reported by the Federal Trade Commission that Jumpshot, an Avast subsidiary (that had been "voluntarily closed" in February of 2020), was selling users' browsing information to a total of 100 different businesses between 2014 and January 2020. 

The FTC discovered that Jumpshot had acquired 8 petabytes (8.000 terabytes) of browsing data throughout its existence. In the information, there were things that not even a rogue antivirus would ever try to bring in front of corporations, including specific arsenic accusations regarding health and aesculapian status, beliefs about politics, government relations, finances, and others. 

In February, PCMag and Motherboard (Vice) published an investigation regarding Avast trading personification data in their publications, and the institution stated in their report that the identifying allegations were stripped from the data before it was sold on the market to third parties. Jumpshot, in addition, had engagements with prominent advertising entities like Lotame and Omnicom. 

These agreements allowed Jumpshot to correlate data from various sources, thereby facilitating the identification of individual users. Samuel Levine, who holds the position of Head of the Federal Trade Commission's Bureau of Consumer Protection, conveyed in an official statement, “Avast assured users that its products would safeguard the privacy of their browsing data; however, the reality was quite the opposite. 

Avast’s deceptive surveillance practices not only compromised consumers’ privacy but also contravened the law.” Gen Digital, the parent company of Avast, is associated with various products focused on internet and PC security. This product lineup encompasses Norton, Avast, LifeLock, Avira, AVG, Reputation Defender, CCleaner, Recuva, Speccy, and Defraggler. Apart from the imposed $16.5 million fine and stringent directives against selling or licensing collected user data for advertising purposes, Avast is obligated to notify affected users about the prior sale of their data.

Group Behind Ragnar Locker Ransomware Debunked

International law enforcement organizations have effectively dismantled the renowned Ragnar Locker ransomware gang, marking a huge win against cybercrime. This operation shows the value of international cooperation in the fight against digital criminal businesses and represents a turning point in the ongoing war against cyber threats.

The Ragnar Locker gang had been a formidable force in the realm of cyber extortion, targeting businesses worldwide with their sophisticated ransomware attacks. Their modus operandi involved encrypting sensitive data and demanding hefty ransoms for its release, often crippling the operations of affected organizations. 

The takedown operation was a joint effort between various agencies, including the European Union Agency for Law Enforcement Cooperation (Europol), the Federal Bureau of Investigation (FBI), and the UK's National Crime Agency (NCA). It was a testament to the power of international cooperation in combating cybercrime.

Europol, in a statement, emphasized the significance of this operation, stating, "The arrest of the alleged leader and the seizure of the infrastructure used by the group to conduct its malicious activities is a clear signal that Europol and its partners are actively targeting ransomware groups, their infrastructure, and the financial proceeds they extract from their victims."

One of the key achievements of this operation was the seizure of the Ragnar Locker gang's dark web portal, where they conducted their extortion activities. This move has disrupted their ability to continue their illegal operations and sends a powerful message to other cybercriminals.

The impact of this takedown is expected to be far-reaching. With the dismantling of Ragnar Locker's infrastructure, countless potential victims have been spared from falling prey to their malicious activities. This operation serves as a stark reminder to cybercriminals that the global community is united in its determination to combat cyber threats.

However, it is crucial to remain vigilant in the face of evolving cyber threats. As the digital landscape continues to evolve, criminals may adapt their tactics. Organizations and individuals alike must prioritize cybersecurity measures, including robust antivirus software, regular backups, and employee training to recognize and respond to potential threats.

An important step forward in the battle against cybercrime was made with the successful operation against the Ragnar Locker ransomware organization. It demonstrates the value of global cooperation and makes it quite obvious that cybercriminals will be hunted down and made to answer for their deeds. While this win deserves praise, it also highlights the necessity of ongoing watchfulness and investment in cybersecurity measures to guard against potential attacks.


Does Antivirus Detect and Remove All Malware?

Antivirus software has become an essential tool in safeguarding our system online and offline. However, the question often arises in our heads is whether these software programs provide us complete protection against all types of malware and viruses or not. 

It is worth investigating if antivirus software works 100% of the time and if it is capable of removing all malicious software from your devices or not. 

Antivirus software, also known as anti-malware software, is a computer program that is designed to prevent, detect, and eliminate malware from the system with the emergence of other types of cybersecurity threats such as worms, trojans, spyware, and adware, antivirus software has evolved to offer protection against a wide range of computer threats. 

Additionally, some antivirus software also provides features that guard against malicious URLs, spam, and phishing attempts to provide more comprehensive protection. Since we know cybercrimes do not have limits, there are thousands of hackers around the world looking to exploit victims, be it for their data or money, or both. 

Antivirus software scans your device regularly for potential threats in your devices and identifies potential threats coming from incoming files and apps such as malware and viruses. Either you can choose to conduct manual scans or have the program run scans automatically. 

The software uses a database of known dangerous code, files, and other content to better identify potential threats and keep your device safe. When an antivirus program identifies a malicious file or program, it isolates it to prevent further harm to the device. The program then checks the file or program for potential risks and removes it from the device if it is deemed harmful. 

However, how effective is this process; is it 100% risk-free? 

According to the data, no antivirus software can provide 100% protection in detecting, isolating, and removing all harmful files. Even top providers like Norton and McAfee may not be able to detect new malware that is not yet on their database. 

As we discussed, antivirus programs use a database of known malicious files and code to identify and delete them from your devices. However, if a kind of malware comes along that is not logged on the antivirus database, it will fail to work. 

Also, some malware and viruses are designed to avoid detection by antivirus programs, for instance, stealth viruses, which use code modification and encryption to bypass standard scans. These types of viruses may require more advanced software to be detected and deleted. 

However, not updating your antivirus programs will increase the chances of malware going undetected and leaving vulnerabilities for cyber actors to compromise. 

Nevertheless, Norton and McAfee have 99% success rates in protecting your system. Antivirus programs also offer additional security features like VPNs, firewalls, and, password managers.