Cybercriminals are using traditional mail services to target cryptocurrency users who own hardware wallets manufactured by Trezor and Ledger. The attackers are distributing printed letters that falsely present themselves as official security notifications and attempt to trick recipients into revealing their wallet recovery phrases.
The letters instruct users to complete a compulsory “Authentication Check” or “Transaction Check,” claiming this step will soon become mandatory. Recipients are warned that failure to comply before stated deadlines could result in disrupted wallet functionality. One Trezor-themed letter sets February 15, 2026 as the cutoff date, while a Ledger-branded version references October 15, 2025.
The correspondence appears professionally formatted and claims to originate from internal security or compliance departments. In a case shared publicly by cybersecurity researcher Dmitry Smilyanets, a Trezor-related letter stated that authentication would soon be enforced across devices and urged users to scan a QR code to prevent interruption of Trezor Suite access. The letter further asserted that even if users had already enabled authentication on their device, they must repeat the process to ensure full activation and synchronization of the feature.
The QR codes direct recipients to fraudulent domains including trezor.authentication-check[.]io and ledger.setuptransactioncheck[.]com. At the time of reporting, the Ledger-linked domain was inactive, while the Trezor-related site remained accessible but displayed a phishing warning from Cloudflare.
The Trezor-themed phishing page states that users must complete authentication by February 15, 2026 unless they purchased specific models, including Trezor Safe 7, Safe 5, Safe 3, or Safe 1, after November 30, 2025, in which case the feature is allegedly preconfigured. After selecting “Get Started,” users are warned that ignoring the process could lead to blocked access, transaction signing errors, and complications with future updates.
Those who continue are prompted to enter their wallet recovery phrase. The form accepts 12-, 20-, or 24-word phrases and claims the information is necessary to confirm device ownership. Technical analysis shows that submitted phrases are transmitted through a backend endpoint located at /black/api/send.php on the phishing domain.
With access to the recovery phrase, attackers can restore the wallet on another device and transfer funds.
The method used to identify recipients remains unclear. However, both manufacturers have experienced past data breaches that exposed customer contact information, potentially increasing targeting risks.
Although email-based crypto phishing is common, physical mail scams remain relatively uncommon. In 2021, attackers mailed tampered Ledger devices designed to capture recovery phrases during setup. A similar postal campaign targeting Ledger users was reported again in April.
A recovery phrase, also called a seed phrase, represents the private cryptographic key controlling a cryptocurrency wallet. Anyone who obtains it gains complete control over the associated funds.
Legitimate hardware wallet providers do not request recovery phrases through mail, QR codes, websites, or email. The phrase should only be entered directly on the hardware device during a genuine restoration process.
A sophisticated phishing email campaign has emerged, targeting cryptocurrency users by impersonating Ledger, a prominent hardware wallet provider. These fraudulent emails claim that the recipient’s Ledger wallet seed phrase — also known as a recovery or mnemonic seed — has been compromised. In an attempt to secure their funds, users are directed to a so-called “secure verification tool” where they are asked to confirm their seed phrase. The phishing emails appear convincing, offering a “Verify my recovery phrase” button. Clicking this button redirects victims through an Amazon Web Services (AWS) website to a fake domain, “ledger-recovery[.]info.”
Once users enter their seed phrase on this page, the attackers capture the information, granting them full access to the victims’ cryptocurrency wallets. A recovery phrase, typically consisting of 12 or 24 random words, acts as the key to accessing a wallet’s funds. The importance of keeping this phrase private and offline cannot be overstated. By stealing these phrases, the attackers gain control of the wallets and can siphon all funds, leaving victims with no recourse.
To increase the scam’s credibility, the phishing site includes several deceptive features. For example, it accepts only valid seed phrase words from a predetermined list of 2,048 options. Regardless of the entered data, the site falsely informs users that their phrase is incorrect, encouraging them to re-enter their information multiple times and ensuring the attackers receive accurate details.
This phishing attempt highlights the evolving sophistication of such scams. In the past, phishing emails were often marred by poor grammar or clumsy wording, making them easier to spot. However, with advancements in generative artificial intelligence, scammers can now produce polished and professional-looking messages. In this instance, one of the few red flags was the use of the SendGrid email marketing platform and the redirection through an AWS website, which sharp-eyed recipients might notice.
While it remains unclear how many individuals fell victim to this scheme, any user who shared their seed phrase likely lost their funds permanently. This incident underscores the importance of exercising caution and maintaining strict security protocols when handling sensitive information like recovery phrases.
Cryptocurrency users are advised to verify communications directly through official sources and avoid clicking on links in unsolicited emails. Recovery phrases should never be shared online, as doing so compromises the entire wallet’s security. With scams becoming increasingly sophisticated, vigilance and education are crucial in safeguarding digital assets.