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Sophisticated Vishing Campaigns are Rising Exponentially Worldwide

 

Voice phishing, also known as vishing, is popular right now, with multiple active campaigns throughout the world ensnaring even savvy victims who appear to know better, defrauding them of millions of dollars. 

South Korea is one of the global regions hardest hit by the attack vector; in fact, a fraud in August 2022 resulted in the largest amount ever stolen in a single phishing case in the country. This transpired when a doctor sent 4.1 billion won, or $3 million, in cash, insurance, stocks, and cryptocurrency to criminals, showing how much financial harm one vishing scam can inflict.

According to Sojun Ryu, lead of the Threat Analysis Team at South Korean cybersecurity firm S2W Inc., sophisticated social engineering strategies used in recent frauds involve imitating region law enforcement officers, giving individuals a false sense of authority. Ryu will present a session on the topic, "Voice Phishing Syndicates Unmasked: An In-Depth Investigation and Exposure," at the upcoming Black Hat Asia 2024 conference in Singapore. 

Vishing attempts in South Korea, in particular, take advantage of cultural differences that allow even those who do not appear to be susceptible to such scams to be victimised, he claims. For example, in recent frauds, cybercriminals have posed as the Seoul Central District Prosecutor's Office, which "can significantly intimidate people," Ryu adds. 

By doing so and acquiring people's private data ahead of time, they are successfully intimidating victims into completing money transfers — sometimes in the millions of dollars — by convincing them that if they do not, they will suffer serious legal penalties. 

Vishing engineering: A blend of psychology and technology 

Ryu and his companion speaker at Black Hat Asia, YeongJae Shin, a threat analysis researcher who previously served at S2W, will focus their talk on vishing in their own nation. However, vishing scams identical to those seen in Korea appear to be sweeping the globe recently, leaving unfortunate victims in their wake.

Even savvy Internet users appear to fall for the law-enforcement frauds; one such reporter from the New York Times, who explained in a published story how she lost $50,000 to a vishing scam in February, is one of these people. A few weeks later, when fraudsters working in Portugal pretended to be both national and international law enforcement agencies, the author of this piece almost lost 5,000 euros to a sophisticated vishing operation. 

Ryu explains that the combination of social engineering and technology enables these modern vishing scams to exploit even individuals who are aware of the risks of vishing and how their operators function. 

"These groups utilize a blend of coercion and persuasion over the phone to deceive their victims effectively," he stated. "Moreover, malicious applications are designed to manipulate human psychology. These apps not only facilitate financial theft through remote control after installation but also exploit the call-forwarding feature.” 

This suggests that there are several vishing groups active throughout the world, emphasising the need to be cautious even when dealing with the most convincing schemes, according to Ryu. To prevent compromise, it's also essential to train staff members on the telltale signs of frauds and the strategies attackers typically implement to trick victims.

US Scammers Charged in SIM Swapping and Vishing Scam

 

The Maryland District Attorney’s Office has sentenced twenty-year-old Kyell Bryan from Pennsylvania, one of the two conspirators to grave identity theft for a SIM swap and cryptocurrency theft. 

According to the first indictment, Bryan conspired with Jordan K. Milleson and stole over 16,000 worth of cryptocurrency from a wireless carrier employee after SIM swapping his phone number in June 2019. The two were active members of the OGUsers trade forum, which employed similar phishing attacks against Twitter and other organizations, usually with the motive to steal financial credentials.

Later in 2019, the officials discovered leaked messages from OGUsers which suggested that Bryan asked another member's help for designing a website similar to T-Mobile’s employee login page. The stolen credentials were used to perform unauthorized SIM swaps and redirect their target’s phone number to evade the two-factor authentication process that is supposed to protect accounts. After successful swapping, Bryan directed his partner to transfer a cryptocurrency worth $ 16,847.47 from the victim’s account. 

Interestingly, the scheming partnership turned into a business dispute after Bryan and other accomplices suspected that Milleson failed to share the proceeds of a digital currency theft. After discovering the conspiracy, he called the Baltimore County police and reported falsely that he was at Milleson’s home address with a gun, saying he shot his father and threatened to shoot himself. 

When officers spoke to Milleson’s relative, they told them about a previous phone call claiming Milleson had stolen $ 20,000. Earlier in May 2021, Milleson was sentenced to two years in federal prison and paid $ 34,329.01.

“During the call, Bryan, posing as the purported shooter, threatened to shoot himself and to shoot at police officers if they attempted to confront him. The call was a ‘swatting’ attack, a criminal harassment tactic in which a person places a false call to authorities that will trigger a police or special weapons and tactics (SWAT) team response — thereby causing a life-threatening situation,” reads a statement from the U.S. Attorney’s Office for the District of Maryland. 

Earlier this week, Bryan pleaded guilty and is due to be sentenced in January 2022 to two years in federal prison after a year of supervised release. As part of his plea agreement, Bryan is sentenced to pay $ 16,847.47.

Scammers Employ 'Vishing' Technique to Steal Personal Details of Online Shoppers

 

Scammers are using a unique methodology called ‘vishing’ to trick online customers. In a vishing attack, the fraudster impersonates someone from Amazon but uses a phone call as the weapon of choice. Another tactic employed by the cybercriminal is via email with a contact number and requesting the receiver to call that number. 

Recently, cybersecurity firm Armorblox discovered two distinct email campaigns posing as Amazon. Both emails were identical with a similar Amazon branding and followed a pattern similar to real order confirmation emails from Amazon but, if one knows where to look, there are many indications that the emails are fraudulent.

The first indication is that the emails are sent from a Gmail address or one that looks like it “might” belong to Amazon (no-reply@amzeinfo[.]com) and the recipient is not addressed by their name (a piece of information Amazon would know).

Armorblox researchers noted that scammers are not using the old taction of including a malicious attachment or URL / link, which allowed them to bypass any detection controls that block known bad links. They also made other choices that allowed them to slip past any deterministic filters or blocklists that check for brand names being impersonated (e.g., by writing AMAZ0N – with a zero instead of an “O”). 

What you can do to prevent yourself from these fraudulent schemes? 

With online shopping becoming the new normal, fraudsters will continue targeting this global and immense pool of potential victims. Scammers are using a combination of social engineering, brand imitation, and emotive trigger to lure victims into their trap. If successful, victims could end up handing over their personal data and credit card details, leading to consequences such as identity theft or fraudulent payments made on their behalf. 

The first thing you have to learn is not to open attachments and follow links from unknown emails, and not to call on included phone numbers which may cost you thousands of rupees. If you’re worried that you might be billed for an order you did not make, go to the shop’s website and find the correct phone number yourself.

Secondly, do not share your personal details on a phone call. If you feel the urgency to call back, don't contact the person through any phone number listed in the message. Instead, run a search for a publicly available number for the company.

Lastly, but most importantly use multi-factor authentication (MFA) on all accounts and for all sites. Don't use the same password across multiple accounts and use a password manager to store your passwords.