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Cyberattacks Shift Tactics as Hackers Exploit User Behavior and AI, Experts Warn

Cybercriminals are increasingly exploiting everyday user habits and AI-driven deception, making traditional cybersecurity tools less effective.

 

Cybersecurity threats are evolving rapidly, forcing businesses to rethink how they approach digital security. Experts say modern cyberattacks are no longer focused solely on breaking technical defenses but are increasingly designed to exploit everyday user behavior. 
 
According to industry observers, files downloaded by employees have become a common entry point for cybercriminals. Items such as invoices, installers, documents, and productivity tools are often downloaded without careful verification, creating opportunities for attackers. 

“The Downloads folder has quietly become one of the hottest pieces of real estate for cybercriminals,” said Sanket Atal, senior vice president of engineering and country head at OpenText India. 

“Attackers are not trying to break cryptography anymore. They’re hijacking habits.” Research cited by the company indicates that more than one third of consumer malware infections are first detected in the Downloads directory. 

Security specialists say this reflects a broader shift in how cyberattacks are designed, with attackers relying more on social engineering and multi-stage malware. Atal said malicious files frequently appear harmless when first opened. “These files often look completely harmless at first,” he said. 

“They only later pull in ransomware components or credential-stealing payloads. It is a multi-stage approach that is very difficult to catch with signature-based tools.” Experts say the rise in such attacks is also linked to the growing industrialization of cybercrime. 

Modern ransomware groups and information-stealing operations increasingly operate like structured businesses that continuously test and refine their methods. “Ransomware-as-a-service groups and info-stealer operators are constantly refining their lures,” Atal said. 

“They are comfortable using SEO-poisoned websites, fake update prompts, and even ‘productivity tools’ to get users to download something that looks normal.” India’s rapidly expanding digital ecosystem has made it an attractive target for attackers. 

The combination of millions of new internet users, the widespread use of personal devices for work, and the overlap between personal and professional computing environments increases exposure to risk. 

“When a poisoned file lands in a Downloads folder on a personal device, it can easily become an entry point into enterprise systems,” Atal said. “Especially when that same device is used for banking, office work, and email.” Artificial intelligence is further changing the threat landscape. 

Generative AI tools can now produce convincing phishing messages that mimic corporate communication styles and reference real projects. “AI has removed the traditional visual cues people relied on to spot scams,” Atal said. 

“Generative models now write in perfect business language, reuse an organisation’s tone, and reference real projects scraped from public sources.” Security analysts say deepfake technology is also being used to manipulate business processes. 

Synthetic video calls and cloned voices have been used to approve financial transactions in some cases. Another emerging pattern is the rise of malware-free intrusions, where attackers rely on stolen credentials or legitimate remote access tools instead of traditional malicious software. 

“We’re also seeing a rise in malware-free intrusions,” Atal said. “Attackers use stolen credentials and legitimate remote access tools. Nothing matches a known signature, yet the breach is very real.” Experts say these developments are forcing organizations to shift their security strategies. 

Instead of focusing solely on scanning files and attachments, security teams are increasingly monitoring behavior patterns across users, devices, and systems. “The first shift is moving from content to behaviour,” Atal said. 

“Instead of just scanning attachments, organisations need to focus on whether a user or service account is behaving consistently with historical and peer norms.” Security specialists also emphasize the importance of integrating identity verification with threat detection systems. 

When phishing messages become difficult to distinguish from legitimate communication, identity context becomes a key factor in identifying suspicious activity. In addition, companies are beginning to rely on artificial intelligence for defensive purposes. 

Automated systems can help security teams manage the growing volume of alerts by identifying patterns and highlighting potential threats more quickly. “Security teams are overwhelmed by alerts,” Atal said. 

“AI-based triage is essential to reduce noise, correlate weak signals, and generate plain-language narratives so analysts can act faster.” Despite increased awareness of cybersecurity threats, several misconceptions persist. 

Many organizations assume that the most serious cyberattacks originate from sophisticated state-backed actors. “One big myth is that serious attacks only come from exotic nation-state actors,” Atal said. “The truth is, most breaches begin with everyday issues such as phishing, malicious downloads, weak passwords, or cloud misconfigurations.” 

Another misconception is that smaller organizations are less likely to be targeted. However, experts say attackers often focus on industries with weaker security controls, including healthcare providers, hospitality companies, and smaller financial institutions. 

Cybersecurity specialists also warn that many attacks no longer rely on traditional malware. Techniques such as identity-based attacks, business email compromise, and misuse of legitimate administrative tools often bypass standard antivirus defenses. “Identity-based attacks, business email compromise, and abuse of legitimate tools often never trigger traditional antivirus,” Atal said. 

“The starting point can be any user, device, or partner that has access to data.” Industry leaders say the challenge is compounded by the fact that many cybersecurity systems were designed for a different technological environment. 

Vinayak Godse, chief executive of the Data Security Council of India, said existing security frameworks were built before the widespread adoption of digital services and artificial intelligence. 

“In the digitalisation space, we are creating tremendous experiences, productivity gains, and new possibilities,” Godse said. “But the security frameworks we have in place were designed for an older paradigm.” He added that attackers today are capable of identifying and exploiting even a single vulnerability in complex digital systems. 

“The current attack ecosystem can identify and exploit even one vulnerability out of millions, or even billions,” Godse said. Experts say the erosion of traditional network boundaries has further complicated security efforts. Remote work, cloud computing, software-as-a-service platforms, and third-party integrations mean that sensitive systems can now be accessed from a wide range of devices and locations. 

“A user on a personal phone, accessing a SaaS application from home Wi-Fi, is still inside your risk perimeter,” Atal said. As a result, organizations are increasingly focusing on continuous verification and context-aware monitoring rather than relying solely on perimeter defenses. 

According to Atal, the effectiveness of AI-driven security tools ultimately depends on the quality of underlying data. If data sources are fragmented or poorly labeled, even advanced analytics systems may struggle to detect threats. 
 
“Every advanced AI-driven security use case boils down to whether you can see your data and whether you can trust it,” he said. Security experts say that integrating identity signals, access patterns, and data sensitivity into unified monitoring systems can help organizations identify suspicious activity more effectively. 

“When data, identity, and threat signals are unified, security teams can see a connected narrative,” Atal said. “A login, a download, and a data access event stop being isolated alerts and start telling a story.” 

 
Despite advances in technology, experts say human behavior remains a critical factor in cybersecurity. 

“In today’s cyber landscape, the front line is no longer the firewall,” Atal said. “It is the file you choose to open and the behaviour that follows.”
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