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Stay Alert Against Messages Like 'Account Suspended, Update PAN'

To reactivate their account, a viral phishing SMS was sent to HDFC Bank clients asking for KYC updates regarding their PAN cards.


Banking fraud has increased in recent years. There has been an increase in digital phishing attacks claimed by HDFC Bank customers as the social media outcry has mounted in recent days. Several HDFC Bank customers reported to the authorities that many of the incidents involved phishing SMSes that they received in February. 

There are indications that they have adopted a revised method of operation to step up their efforts to protect others which may have been the case. To strengthen cybersecurity measures, phishing links masquerade as verification processes as part of their phishing campaign. 

There has been a significant number of customers who have been receiving false text messages in the last few days, which claim that they have been blocked or suspended because they have not updated their Permanent Account Numbers (PAN) because their PAN has not been updated. The message you are receiving is a fake one, so keep an eye out and be aware of it. 

The Public Information Bureau (PIB) has recently issued a warning to the customers of the State Bank of India (SBI) regarding fake messages purporting to be from SBI officials that claim the recipient's YONO account has been disabled as a result of a power cut. 

One of the most common ways scammers use to trick people is through phishing SMS messages, which is one of the methods they use to steal their money in different ways. Cyber fraudsters use phishing bank SMS as a means of scaring people away by telling them their bank account has been suspended by cyber thieves. 

A link is attached to the SMS and it asks the users to click on it to update their KYC or PAN details. The problem arises, however, when someone is tricked into believing that the SMS is legitimate and clicks on the link, and their phone is hacked and money is lost. 

Often more common than you might think is phishing SMS fraud. Most banks have issued an advisory informing customers not to be fooled by them. Earlier this month, HDFC alerted its customers that these types of frauds have been taking place. 

There was a viral HDFC bank SMS sent to some of its users that they received on their mobile phones. Some of their users tagged the bank with the message. There has been an attempt by fraudsters to create a fake HDFC Bank website, giving the false appearance that there is a verification process when it is not. HDFC customers have now received a link with the details of the offer.  

An alert was sent by Manoj Nagpal, the CEO of Outlook Asia Capital, who posted a picture of the infected email to Twitter with a description of what he had seen. The same message has also been received by many other customers as well. It has been recommended by Nagpal that people should refrain from clicking on links that have been sent via email or SMS.  

What Are the Methods Used by Fraudsters?

To use fraudsters to commit fraud. Here is how HDFC bank explains how this happens. 

First step: The fraudsters create bogus emails impersonating bank employees that ask consumers to activate a link in the email that instructs them to verify or update the account information in their accounts as soon as possible. 

Second step: When a customer clicks on the link provided by the email, the victim is taken to a fake site that appears to be the official website of the Bank. There is a web form on this site that allows the customer to enter their personal information so that we can communicate with them. 

If you doubt any SMS request, report any suspicious SMSes, or confirm a bank alert with a bank manager to avoid having your account hacked, make sure to check the sender's identity before acting on it.   

 A two-factor authentication system should be implemented for online banking to keep personal information secure. The OTP and password that you used to access your account must be entered every time you want to access it. Using your fingerprints as a second password is even possible if you have a secure device. The message you receive should not be clicked on and any unidentified links should be deleted.    

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Cyber Attacks

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