Employees now have access to a range of AI-powered tools that can streamline daily tasks, from summarizing text to generating code. However, many of these applications operate outside approved systems and can send sensitive corporate data to third-party cloud environments. This introduces serious privacy concerns and increases the risk of data leakage. Unlike legacy software, generative AI solutions can be downloaded and used with minimal friction, making them harder for IT teams to detect and manage.
The 2025 State of Cybersecurity Report by Ivanti reveals a critical gap between awareness and preparedness. More than half of IT and security leaders acknowledge the threat posed by software and API vulnerabilities. Yet only about one-third feel fully equipped to deal with these risks. The disparity highlights the disconnect between theory and practice, especially as data visibility becomes increasingly fragmented.
A significant portion of this problem stems from the lack of integrated data systems. Nearly half of organizations admit they do not have enough insight into the software operating on their networks, hindering informed decision-making. When IT and security departments work in isolation—something 55% of organizations still report—it opens the door for unmonitored tools to slip through unnoticed.
Generative AI has only added to the complexity. Because these tools operate quickly and independently, they can infiltrate enterprise environments before any formal review process occurs. The result is a patchwork of unverified software that can compromise an organization’s overall security posture.
Rather than attempting to ban shadow IT altogether—a move unlikely to succeed—companies should focus on improving data visibility and fostering collaboration between departments. Unified platforms that connect IT and security functions are essential. With a shared understanding of tools in use, teams can assess risks and apply controls without stifling innovation.
Creating a culture of transparency is equally important. Employees should feel comfortable voicing their tech needs instead of finding workarounds. Training programs can help users understand the risks of generative AI and encourage safer choices.
Ultimately, AI is not the root of the problem—lack of oversight is. As the workplace becomes more AI-driven, addressing shadow IT with strategic visibility and collaboration will be critical to building a strong, future-ready defense.
