The companies – TransUnion and Experian – were the ones that were hit by the cybercrime attack.
According to Times Live, the hackers, the Brazil-based N4ughtySecTU Group, who had previously breached TransUnion's security and firewalls, claimed to have successfully evaded the safeguards of the company once again, following which they stole the data.
Apparently, the hackers have demanded $30m [about R565m] from TransUnion and $30m from Experian.
The hackers, in a message sent to the managers and directors of the impacted companies, stated: “Ensure your response teams contact us on Session [a private communication platform] for payment instructions.”
While acknowledging the demands, TransUnion and Experian refuted the group's allegations of an ongoing hack on their systems.
“Following recent media coverage, TransUnion South Africa confirms it is aware of a financial demand from a threat actor asserting they have accessed TransUnion South Africa’s data. We have found no evidence that our systems have been inappropriately accessed or that any data has been exfiltrated,” TransUnion said.
“We’ve likewise seen no change to our operations and systems in South Africa related in any way to this claim. We are continuing to monitor closely. We treat matters regarding our information security seriously, and data security remains our top priority,” they continued.
Previously, in March 2022, N4ughtysecTU claimed responsibility for targeting TransUnion in their ransomware campaign.
TransUnion South Africa later confirmed the hack, confirming that at least 3 million individuals were affected.
Apparently, the threat actors gained access to the personal data of over 54 million people, which included information about their dates of birth, ID numbers, gender, marital status, and other sensitive facts.
Experian also suffered a data breach in August 2020, reported by the South African Banking Risk Centre (SABRIC). The data breach compromised the personal information of around 24 million individuals and several business entities to a fraudster.
Karabo Phungula, an Experian data fraudster, was given a 15-year prison sentence in March by the Specialized Commercial Crimes Court for obtaining the dataset under false pretence.
According to Christopher Budd, director of threat intelligence for Sophos X-Ops, "This shows that they're true hackers[…]Now they're trying to hack the information sphere, as well as the technical sphere."
These days, ransomware organizations provide channels for direct connection that are not limited to victims. In addition to the typical "Contact Us" forms and PR-focused Telegram channels, useful resources and FAQs are available to support them.
The ultimate idea is: that by broadcasting their deeds in the news, these threat actors put public pressure on the victims, further pressurizing their suppliers, customers, etc.
The threat actors often imply this idea in ransom notes. For example, Sophos recently analyzed a ransom note published by the Royal ransomware group, stating how "anyone on the internet from darknet criminals ... journalists ... and even your employees will be able to see your internal documentation" if the ransom deadline was not achieved.
However, not all ransomware groups are joining hands with the media with the same humour. Groups like Clop ransomware and LockBit interacted more antagonistically with the outside world.
And while it appears petty or posturing at times, these conflicts are occasionally handled professionally.
For instance, in response to initial reports containing purportedly incorrect information about the MGM attack, ALPHV published a 1,300-word statement.
Budd says, "In trying to assert their authority and take their claim, they actually published what amounts to threat research — the type of stuff that security companies do. And they provided some fairly objective, detailed technical explanation about the actions they had taken."
He notes that the ALPHV statement felt like something a security firm would publish. He observed that ransomware groups are “consciously adopting some of the principles” that security companies use daily.
On Thursday, the department’s security team, Health Sector Cybersecurity Coordination Center (HC3), issued an alert where it urged all U.S. healthcare businesses to protect their NetScaler ADC and NetScaler Gateway equipment from ransomware gang invasions.
"The Citrix Bleed vulnerability is being actively exploited, and HC3 strongly urges organizations to upgrade to prevent further damage against the Healthcare and Public Health (HPH) sector. This alert contains information on attack detection and mitigation of the vulnerability,” the alert read.
"HC3 strongly encourages users and administrators to review these recommended actions and upgrade their devices to prevent serious damage to the HPH sector."
Prior to the aforementioned warning, Citrix had already issued two warnings urging admins to patch their appliances in priority. It also urged administrators to terminate all open and persistent sessions. Moreover, in order to stop hackers from obtaining authentication tokens even after the security upgrades have as well been installed.
Cybersecurity professional Kevin Beaumont has been monitoring and analyzing cyberattacks against a variety of targets throughout the globe, such as Boeing, DP World, Allen & Overy, and the Industrial and Commercial Bank of China (ICBC), and he discovered that these targets were probably all compromised through the use of Citrix Bleed exploits.
On Friday, Beaumont revealed that the U.S.-based managed service provider (MSP) experienced a ransomware attack by a threat group, that has exploited a Citrix Bleed vulnerability a week earlier.
The MSP continues to work on securing its susceptible Netscaler appliances, which may leave its clients' networks and data open to additional intrusions.
The vulnerability was fixed by Citrix in early October, but Mandiant subsequently discovered that it has been actively exploited as a zero-day since at least late August of 2023.
AssetNote, an external attack surface management company, on October 25, released a CVE-2023-4966 proof-of-concept exploit explaining how session tokens can be accessed by cybercriminals from Citrix appliances that has not been patched.
According to Japan-based threat researcher Yukata Sejiyama, over 10,000 Citrix servers – many of which belonged to some important organizations globally – were still susceptible to Citrix Bleed attacks more than a month after the critical flaw was patched.
"This urgent warning by HC3 signifies the seriousness to the Citrix Bleed vulnerability and the urgent need to deploy the existing Citrix patches and upgrades to secure our systems," said John Riggi, a cybersecurity and risk advisor for the American Hospital Association, a healthcare industry trade group that represents 5,000 hospitals and healthcare providers across the U.S.
According to Riggi, this case also highlights the ferocity with which ‘foreign ransomware gangs,’ (majorly the Russian-speaking groups), continue to attack medical facilities and other healthcare institutions. Ransomware attacks interrupt and delay health care delivery, placing patient lives in danger.
This information is part of a Ransomware Vulnerability Warning Pilot (RVWP) program conducted by CISA, which shows concern over the ransomware devices discovered on the networks of critical infrastructure organizations.
To date, RVWP has discovered and identified over 800 vulnerable systems with internet-accessible vulnerabilities that are often targeted by different ransomware activities.
CISA stated that "Ransomware has disrupted critical services, businesses, and communities worldwide and many of these incidents are perpetrated by ransomware actors using known common vulnerabilities and exposures (CVE) (i.e., vulnerabilities)."
"However, many organizations may be unaware that a vulnerability used by ransomware threat actors is present on their network[…]Now, all organizations have access to this information in our known exploited vulnerabilities (KEV) catalog as we added a column titled, 'known to be used in ransomware campaigns.' Furthermore, CISA has developed a second new RVWP resource that serves as a companion list of misconfigurations and weaknesses known to be used in ransomware campaigns," CISA added.
RVWP is a component of a much larger effort that was initiated in response to the growing ransomware threat to critical infrastructure that first surfaced almost two years ago with a wave of cyberattacks targeting key infrastructure companies and U.S. government organizations, including Colonial Pipeline, JBS Foods, and Kaseya.
In June 2021, CISA broadened its horizon by launching the Ransomware Readiness Assessment (RRA), a component of its Cyber Security Evaluation Tool (CSET), whose goal is to help companies analyze and evaluate their preparedness in order to mitigate the risks and tackle from potential ransomware attacks.
By August 2021, CISA also made recommendations to help vulnerable public and commercial sector organizations stop data breaches brought on by ransomware incidents.
In addition, CISA further formed an alliance with the business sector to defend vital US infrastructure against ransomware and other online dangers. All federal agencies and businesses who joined the cooperation have a collective response strategy embodied in this collaborative initiative, the Cyber Defense Collaborative.