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Customers  Threatened by a Data Breach at Hong Kong's Harbour Plaza Hotel

It indicates possible information such as a customer's name, email address, phone number, reservation, and stay details may have been hacked.

 

Hong Kong's privacy authority is looking into a hack against the Harbour Plaza hotel company, which revealed more than 1.2 million visitors' booking information. The investigation's goal is to learn more about what kind of private details were compromised. Customers have been warned to keep an eye out for any strange activity in their accounts and to be aware of any unexpected emails, calls, or messages in the meantime. 

"The impacted data was the information of visitors who remained within these hotels," the PCPD tells ISMG. "As the investigations into the cyberattack are ongoing," the PCPD told ISMG, declining to specify the type of hack, the threat actor involved, or the data compromised. 

According to Harbour Plaza's statement, the Hong Kong Police was also notified along with certain other relevant authorities. The company has hired an undisclosed third-party cybersecurity forensics agency to investigate and control the problem, as well as improve its security perimeter in the future. 

According to the company's FAQs about the data leak, those who are affected will be alerted. Customers should be "extra cautious against scamming or other attempted schemes," according to the hotel firm, which says "lodging reservation databases" were impacted. It indicates possible information such as a customer's name, email address, phone number, reservation, and stay details may have been hacked. 

Inquiry into the data leak at online retailer HKTVmall 

Separately, the PCPD is looking into a case involving HKTVmall, a well-known shopping and entertainment platform run by Hong Kong Technology Venture Co. Ltd. 

The security breach has endangered the personal details of a "small fraction" of HKTV Co. Ltd.'s 4.38 million registered customers, according to a statement made on Feb. 4. According to the notice, the connected server was in an "other Asian" country. 

According to the company, it promptly notified the Hong Kong Police or the PCPD, and hired two cybercrime firms on January 27 "to conduct an investigation and further enhance HKTVmall's server security measures." 

Customer data that may have been obtained by an unauthorized person, according to HKTVmall, includes:

  • Account names which have been registered.
  • Login passwords which are encrypted and masked.
  • Email addresses which have been registered and that can be contacted. 
  • Names of recipients, shipping addresses, and contact numbers for orders placed between December 2014 and September 2018.
  • Clients who have connected their HKTVmall account to a Facebook account or an Apple ID have the date of birth, official name, and email accounts for Facebook accounts and Apple IDs.
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